Bank · complaint record
TCF Bank complaints
Filed under TCF NATIONAL BANK
Consumers have filed 2,494 complaints about TCF Bank since 2011, none in the last 12 months. It answered 97.6% on time and closed 33% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2,494
- Last 12 months
- 0
- Answered on time
- 97.6%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- -
Since December 2011
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 31, 2025
TCF Bank complaints by month
The busiest month was September 2020 (50 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TCF Bank answered all time
- Closed with monetary relief55522.3%
- Closed with non-monetary relief2118.5%
- Closed with relief522.1%
- Closed with explanation1,64966.1%
- Closed20.1%
- Closed without relief241%
- Untimely response10%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What TCF Bank complaints are about
Top TCF Bank problems
Inside "Managing an account"
- Deposits and withdrawals 157
- Problem using a debit or ATM card 90
- Fee problem 55
- Banking errors 43
- Problem accessing account 38
- Problem making or receiving payments 30
Where TCF Bank complaints come from
Most complaints: Illinois (765), Minnesota (486), Michigan (310), Colorado (143), Wisconsin (117).
TCF Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | TCF BankBank accounts | - | 0 | - |
Compare side by side: TCF Bank vs Bancfirst · TCF Bank vs Banner · TCF Bank vs Customers Bancorp · TCF Bank vs RBC Bank
What people say about TCF Bank
All experiencesNo experiences with TCF Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TCF Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 6, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 28, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 27, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 25, 2021 | Bank accounts | Managing an accountFee problem | Money back |
| Sep 24, 2021 | Mortgages | Trouble during payment process | Explained |
| Sep 23, 2021 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Sep 23, 2021 | Bank accounts | Problem caused by your funds being lowBounced checks or returned payments | Explained |
| Sep 22, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 22, 2021 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Sep 21, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Sep 21, 2021 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
Questions about TCF Bank
How many complaints does TCF Bank have?
TCF Bank has 2,494 complaints on record since December 2011, including 0 in the last 12 months and 0 in the last 30 days.
Does TCF Bank respond to complaints?
Yes. TCF Bank answered 97.6% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TCF Bank?
The most common problems are managing an account (459), account opening, closing, or management (284), problems caused by my funds being low (253).
Is TCF Bank legit?
TCF Bank is a real company with a public complaint record: consumers have complained about it 2,494 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TCF Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TCF Bank?
Complain to TCF Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TCF Bank complaints come from?
Most come from Illinois (765), Minnesota (486), Michigan (310). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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