Bank accounts

Umpqua bank accounts complaints

Consumers have filed 207 complaints about Umpqua's bank accounts. See the whole Umpqua record.

Umpqua against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Umpqua	0	new	-	-	207

Every bank ranked

Latest Umpqua bank accounts complaints

Received	About	Issue	State	Answer	On time
Mar 14, 2023	Bank accounts	Managing an accountFee problem	OR	Explained	Yes
Mar 7, 2023	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
Mar 5, 2023	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	OR	Explained	Yes
Feb 23, 2023	Bank accounts	Managing an accountCashing a check	CA	Explained	Yes
Feb 22, 2023	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	WA	Explained	Yes
Feb 13, 2023	Bank accounts	Opening an accountAccount opened as a result of fraud	OR	Explained	Yes
Feb 11, 2023	Bank accounts	Opening an accountAccount opened as a result of fraud	CA	Explained	No
Feb 8, 2023	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	WA	Explained	Yes
Jan 24, 2023	Bank accounts	Managing an accountCashing a check	WA	Explained	Yes
Jan 18, 2023	Bank accounts	Managing an accountProblem accessing account	MD	Explained	Yes
Jan 14, 2023	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	CA	Explained	Yes
Dec 21, 2022	Bank accounts	Opening an accountUnable to open an account	WA	Explained	Yes
Dec 17, 2022	Bank accounts	Opening an accountUnable to open an account	CA	Explained	Yes
Dec 10, 2022	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Nov 22, 2022	Bank accounts	Closing an accountCompany closed your account	OR	Explained	Yes
Nov 21, 2022	Bank accounts	Closing an accountFees charged for closing account	ID	Explained	Yes
Nov 15, 2022	Bank accounts	Closing an accountFees charged for closing account	ID	Explained	Yes
Oct 20, 2022	Bank accounts	Closing an accountCan't close your account	WA	Explained	Yes
Sep 16, 2022	Bank accounts	Opening an accountAccount opened as a result of fraud	CA	Explained	Yes
Sep 7, 2022	Bank accounts	Managing an accountProblem using a debit or ATM card	OR	Explained	Yes
Sep 7, 2022	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
Aug 19, 2022	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
Jul 22, 2022	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
Jul 11, 2022	Bank accounts	Managing an accountDeposits or withdrawals	AR	Explained	Yes
Jul 9, 2022	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OR	Explained	Yes
Jul 7, 2022	Bank accounts	Closing an accountFees charged for closing account	CA	Explained	Yes
Jun 21, 2022	Bank accounts	Managing an accountFee problem	OR	Explained	Yes
Jun 14, 2022	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	Yes
May 12, 2022	Bank accounts	Closing an accountCan't close your account	OR	Explained	Yes
May 10, 2022	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works