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Complaint log

Upgrade complaint log

The newest complaints about Upgrade, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 17, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Aug 16, 2026Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Aug 16, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Aug 16, 2026Payday & personal loansGetting the loanKYExplainedYes
Aug 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Aug 15, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Aug 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 14, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Aug 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Aug 14, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Aug 13, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Aug 13, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Aug 13, 2026Credit cardsIncorrect information on your reportAccount status incorrectNJExplainedYes
Aug 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Aug 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Aug 13, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Aug 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 13, 2026Payday & personal loansIssues with repaymentOKExplainedYes
Aug 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanMNExplainedYes
Aug 12, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Aug 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Aug 11, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Aug 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCTExplainedYes
Aug 11, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Aug 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayCTExplainedYes
Aug 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Aug 11, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Aug 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Aug 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Aug 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Aug 10, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Aug 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 9, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Aug 7, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Aug 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Aug 7, 2026Bank accountsManaging an accountDeposits and withdrawalsNVExplainedYes
Aug 7, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Aug 7, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardNYExplainedYes
Aug 7, 2026Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Aug 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Aug 7, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Aug 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 6, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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