Mortgage company · complaint record
Visio Financial Services complaints
Filed under Visio Financial Services Inc.
Consumers have filed 21 complaints about Visio Financial Services since 2015, none in the last 12 months. It answered 42.9% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 21
- Last 12 months
- 0
- Answered on time
- 42.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 10, 2025
Visio Financial Services complaints by month
The busiest month was September 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Visio Financial Services answered all time
- Closed with explanation21100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Visio Financial Services complaints are about
Top Visio Financial Services problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 2
- Reporting company used your report improperly 1
Where Visio Financial Services complaints come from
Most complaints: Florida (3), Georgia (2), Louisiana (2), Maryland (2), New York (2).
Visio Financial Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Visio Financial ServicesMortgages | - | 0 | - |
Compare side by side: Visio Financial Services vs Midwest Loan Services · Visio Financial Services vs Truhome Solutions · Visio Financial Services vs NEXA Mortgage · Visio Financial Services vs Hilltop
What people say about Visio Financial Services
All experiencesNo experiences with Visio Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Visio Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2025 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 1, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 11, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 25, 2021 | Mortgages | Closing on a mortgage | Explained |
| Dec 23, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 28, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 16, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Apr 27, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 18, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 13, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 24, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 9, 2018 | Mortgages | Struggling to pay mortgage | Explained |
Questions about Visio Financial Services
How many complaints does Visio Financial Services have?
Visio Financial Services has 21 complaints on record since March 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Visio Financial Services respond to complaints?
Yes. Visio Financial Services answered 42.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Visio Financial Services?
The most common problems are improper use of your report (3), closing on a mortgage (3), incorrect information on your report (2).
Is Visio Financial Services legit?
Visio Financial Services is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Visio Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Visio Financial Services?
Complain to Visio Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Visio Financial Services complaints come from?
Most come from Florida (3), Georgia (2), Louisiana (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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