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Student loans

Wells Fargo student loans complaints

Consumers have filed 1,947 complaints about Wells Fargo's student loans, 11 in the last 12 months. Wells Fargo answered 100% on time and closed 0% with relief. See the whole Wells Fargo record.

Wells Fargo against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Wells Fargo11new100%0%1,947

Every loan servicer ranked

Latest Wells Fargo student loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Sep 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Aug 27, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
Aug 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jul 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Jul 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedYes
Jun 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
May 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Mar 20, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Feb 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes
Jan 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes
Sep 17, 2025Student loansIncorrect information on your reportAccount status incorrectMIExplainedYes
Aug 17, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Jul 14, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Jul 7, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledMNExplainedYes
Apr 29, 2025Student loansGetting a loanLoan opened without my consent or knowledgeCAExplainedYes
Mar 14, 2025Student loansImproper use of your reportReporting company used your report improperlyWYExplainedYes
Mar 6, 2025Student loansImproper use of your reportReceived unsolicited financial product or insurance offers after opting outRIExplainedYes
Mar 5, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Feb 11, 2025Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedLAExplainedYes
Jan 29, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeFLExplainedYes
Jan 19, 2025Student loansStruggling to repay your loanProblem with your payment planSCExplainedYes
Jan 16, 2025Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Jan 14, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNCFixedYes
Jan 10, 2025Student loansCredit monitoring or identity theft protection servicesProblem with product or service terms changingALExplainedYes
Dec 28, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Dec 26, 2024Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Dec 25, 2024Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Dec 9, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedLAExplainedYes
Nov 20, 2024Student loansGetting a loanConfusing or misleading advertisingPAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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