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Student loans

Account Control Technology student loans complaints

Consumers have filed 64 complaints about Account Control Technology's student loans. See the whole Account Control Technology record.

Account Control Technology against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Account Control Technology0new--64

Every loan servicer ranked

Latest Account Control Technology student loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jul 22, 2022Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jul 9, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Feb 3, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedARExplainedYes
Oct 29, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Feb 28, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedMNExplainedYes
Jan 24, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Oct 26, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanOHFixedYes
Sep 17, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsGAFixedYes
Jul 26, 2018Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
Jun 28, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedVAExplainedYes
May 13, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedPAExplainedYes
Apr 19, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Mar 8, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Jan 30, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Dec 28, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledCAFixedYes
Nov 10, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanKYExplainedYes
Nov 2, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedGAFixedYes
Oct 17, 2017Student loansStruggling to repay your loanProblem lowering your monthly payments-FixedYes
Sep 27, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTXFixedYes
Aug 21, 2017Student loansStruggling to repay your loanCan't temporarily delay making paymentsFLFixedYes
Aug 2, 2017Student loansGetting a loanFraudulent loanILFixedYes
Jul 19, 2017Student loansDealing with your lender or servicerReceived bad information about your loanMOFixedYes
Jul 6, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTXFixedYes
Jun 30, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanMIFixedYes
Jun 18, 2017Student loansDealing with your lender or servicerReceived bad information about your loanMIFixedYes
Jun 14, 2017Student loansDealing with your lender or servicerProblem with customer serviceMIFixedYes
Jun 13, 2017Student loansStruggling to repay your loanProblem lowering your monthly paymentsTXFixedYes
May 24, 2017Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNCExplainedYes
Apr 19, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledWAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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