Bank accounts

Ally Financial bank accounts complaints

Consumers have filed 5,559 complaints about Ally Financial's bank accounts, 1,054 in the last 12 months (+60%). Ally Financial answered 100% on time and closed 35% with relief. See the whole Ally Financial record.

Ally Financial against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Ally Financial	1,054	+60%	100%	35%	5,559

Every bank ranked

Latest Ally Financial bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	VA	In progress	Yes
Nov 12, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MA	In progress	Yes
Nov 12, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	In progress	Yes
Nov 12, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NJ	In progress	Yes
Nov 11, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	DE	In progress	Yes
Nov 10, 2026	Bank accounts	Closing an accountFunds not received from closed account	IL	In progress	Yes
Nov 10, 2026	Bank accounts	Closing an accountFunds not received from closed account	NJ	In progress	Yes
Nov 10, 2026	Bank accounts	Managing an accountBanking errors	FL	In progress	Yes
Nov 10, 2026	Bank accounts	Opening an accountUnable to open an account	FL	In progress	Yes
Nov 9, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NH	In progress	Yes
Nov 9, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	GA	In progress	Yes
Nov 9, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IL	In progress	Yes
Nov 9, 2026	Bank accounts	Closing an accountCan't close your account	CO	In progress	Yes
Nov 7, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NV	In progress	Yes
Nov 7, 2026	Bank accounts	Managing an accountProblem accessing account	IL	In progress	Yes
Nov 7, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CO	In progress	Yes
Nov 7, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	In progress	Yes
Nov 6, 2026	Bank accounts	Closing an accountCan't close your account	MD	In progress	Yes
Nov 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	In progress	Yes
Nov 6, 2026	Bank accounts	Managing an accountBanking errors	CA	In progress	Yes
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	IA	In progress	Yes
Nov 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	ME	In progress	Yes
Nov 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	In progress	Yes
Nov 6, 2026	Bank accounts	Managing an accountProblem accessing account	NV	In progress	Yes
Nov 5, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	In progress	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AZ	In progress	Yes
Nov 5, 2026	Bank accounts	Managing an accountDeposits and withdrawals	PA	In progress	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Ally Financial

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works