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Bank accounts

Betterment bank accounts complaints

Consumers have filed 93 complaints about Betterment's bank accounts, 22 in the last 12 months. Betterment answered 100% on time and closed 0% with relief. See the whole Betterment record.

Betterment against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13Betterment22new100%0%93

Every bank ranked

Latest Betterment bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Sep 17, 2026Bank accountsManaging an accountProblem accessing accountTNExplainedYes
Sep 8, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Sep 4, 2026Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Sep 2, 2026Bank accountsClosing an accountCan't close your accountCAExplainedYes
Aug 29, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Aug 21, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Aug 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Aug 8, 2026Bank accountsManaging an accountBanking errorsNYExplainedYes
Aug 3, 2026Bank accountsManaging an accountBanking errorsCAExplainedYes
Jul 21, 2026Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Apr 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
Apr 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Apr 6, 2026Bank accountsClosing an accountCan't close your accountVAExplainedYes
Mar 26, 2026Bank accountsManaging an accountDeposits and withdrawalsMOExplainedYes
Mar 16, 2026Bank accountsManaging an accountBanking errorsNMExplainedYes
Mar 6, 2026Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Mar 3, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Feb 24, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Feb 2, 2026Bank accountsClosing an accountCan't close your accountMAExplainedYes
Jan 26, 2026Bank accountsClosing an accountCan't close your accountTNExplainedYes
Jan 14, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedFLExplainedYes
Nov 12, 2025Bank accountsManaging an accountProblem accessing accountNYExplainedYes
Oct 20, 2025Bank accountsOpening an accountConfusing or missing disclosuresGAExplainedYes
Oct 10, 2025Bank accountsClosing an accountCan't close your accountNYExplainedYes
Jun 14, 2025Bank accountsClosing an accountFunds not received from closed accountTXExplainedYes
May 19, 2025Bank accountsManaging an accountProblem using a debit or ATM cardMOExplainedYes
Apr 24, 2025Bank accountsManaging an accountDeposits and withdrawalsAZExplainedYes
Apr 14, 2025Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Mar 27, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedILExplainedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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