Card company · complaint record
Blackhawk Finance complaints
Consumers have filed 16 complaints about Blackhawk Finance since 2015, 4 of them in the last 12 months. It answered 0% on time. The most common problem is trouble using the card. It is the 11th most complained-about of 18 prepaid card companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- #11 of 18
Since February 2015
new vs the year before
Industry: 93.9%
Typical card company: 18%
Newest: Sep 19, 2026
Most complained-about prepaid card companies
Blackhawk Finance complaints by month
The busiest month was November 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Blackhawk Finance answered all time
- Untimely response16100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Blackhawk Finance complaints are about
Top Blackhawk Finance problems
Inside "Trouble using the card"
- Trouble using the card to spend money in a store or online 2
- Trouble getting information about the card 1
Where Blackhawk Finance complaints come from
Most complaints: Illinois (7), California (3), New York (1), Oregon (1), Indiana (1).
Blackhawk Finance compared with other prepaid card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NetspendPrepaid & gift cards | 54 | 806 | C |
| 2 | InComm PaymentsPrepaid & gift cards | 17 | 673 | F |
| 3 | ConduentPrepaid & gift cards | 1 | 415 | F |
| 4 | Blackhawk NetworkPrepaid & gift cards | 45 | 272 | D |
| 5 | ADP IncPrepaid & gift cards | 42 | 230 | D |
| 6 | Newport IntermediatePrepaid & gift cards | 53 | 126 | C |
| 7 | Greenlight Financial TechnologyPrepaid & gift cards | 45 | 29 | D |
| 8 | Blackhawk FinancePrepaid & gift cards | - | 4 | - |
Compare side by side: Blackhawk Finance vs Netspend · Blackhawk Finance vs InComm Payments · Blackhawk Finance vs Conduent · Blackhawk Finance vs Blackhawk Network
What people say about Blackhawk Finance
All experiencesNo experiences with Blackhawk Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Blackhawk Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 19, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | No timely reply |
| Aug 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Jul 13, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| May 11, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | No timely reply |
| Mar 27, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | No timely reply |
| Jul 20, 2022 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | No timely reply |
| Nov 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Jan 12, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 8, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Feb 7, 2017 | Auto loans & leases | Problems when you are unable to pay | No timely reply |
| Feb 2, 2016 | Auto loans & leases | Taking out the loan or lease | No timely reply |
| Dec 17, 2015 | Auto loans & leases | Problems when you are unable to pay | No timely reply |
Questions about Blackhawk Finance
How many complaints does Blackhawk Finance have?
Blackhawk Finance has 16 complaints on record since February 2015, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Blackhawk Finance respond to complaints?
Yes. Blackhawk Finance answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Blackhawk Finance?
The most common problems are trouble using the card (3), problem getting a card or closing an account (1), took or threatened to take negative or legal action (1).
Is Blackhawk Finance legit?
Blackhawk Finance is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Blackhawk Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Blackhawk Finance?
Complain to Blackhawk Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Blackhawk Finance complaints come from?
Most come from Illinois (7), California (3), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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