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Complaint log

Bright Capital complaint log

The newest complaints about Bright Capital, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMSExplainedYes
Sep 6, 2025Bank accountsClosing an accountCan't close your accountMDExplainedYes
Aug 27, 2025Debt relief & credit repairCharged upfront or unexpected feesORExplainedYes
Aug 26, 2025Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Aug 20, 2025Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
Aug 19, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Aug 14, 2025Debt relief & credit repairUnauthorized withdrawals or chargesMAExplainedYes
Aug 13, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayTNExplainedYes
Aug 7, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedNo
Aug 1, 2025Debt relief & credit repairConfusing or misleading advertising or marketingTXExplainedYes
Jul 8, 2025Debt relief & credit repairDidn't provide services promisedTXExplainedYes
Jul 7, 2025Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Jul 3, 2025Debt relief & credit repairCharged upfront or unexpected feesMSExplainedYes
Jun 11, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jun 6, 2025Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Jun 6, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNJExplainedYes
Jun 3, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Apr 6, 2025Debt relief & credit repairCharged upfront or unexpected feesMOExplainedYes
Apr 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedNo
Mar 23, 2025Debt relief & credit repairProblem with customer serviceNYExplainedNo
Feb 6, 2025Bank accountsClosing an accountFunds not received from closed accountOKExplainedYes
Feb 2, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jan 30, 2025Bank accountsManaging an accountFee problemILExplainedYes
Jan 24, 2025Debt relief & credit repairDidn't provide services promisedNYExplainedYes
Jan 20, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jan 14, 2025Debt relief & credit repairDidn't provide services promisedMAExplainedYes
Jan 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 1, 2025Credit cardsOther features, terms, or problemsProblem with customer serviceAKExplainedYes
Jan 1, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardAKExplainedYes
Dec 29, 2024Debt relief & credit repairCharged upfront or unexpected feesPAExplainedYes
Dec 27, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 17, 2024Debt relief & credit repairCharged upfront or unexpected feesOHExplainedYes
Nov 14, 2024Bank accountsProblem caused by your funds being lowLate or other feesVAExplainedYes
Oct 20, 2024Payday & personal loansCharged fees or interest you didn't expectALExplainedYes
Oct 17, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedAZExplainedYes
Oct 17, 2024Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedYes
Oct 11, 2024Debt relief & credit repairCharged upfront or unexpected feesOKExplainedYes
Oct 11, 2024Debt relief & credit repairProblem with customer serviceKYExplainedYes
Oct 2, 2024Debt relief & credit repairCharged upfront or unexpected feesPAExplainedYes
Sep 28, 2024Debt relief & credit repairCharged upfront or unexpected feesGAExplainedYes
Sep 26, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Sep 25, 2024Payday & personal loansCharged fees or interest you didn't expect-ExplainedYes
Sep 23, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHExplainedYes
Sep 11, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
Aug 21, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Aug 13, 2024Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Aug 11, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 10, 2024Credit reportingIncorrect information on your reportPersonal information incorrectPAExplainedYes
Aug 9, 2024Debt relief & credit repairCharged upfront or unexpected feesNVExplainedYes
Aug 2, 2024Debt relief & credit repairDidn't provide services promisedTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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