Student loans
Discover student loans complaints
Consumers have filed 1,613 complaints about Discover's student loans, 9 in the last 12 months (-73%). Discover answered 100% on time and closed 0% with relief. See the whole Discover record.
Discover against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Discover | 9 | 100% | 0% |
Latest Discover student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 21, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 8, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 5, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 28, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 26, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 23, 2025 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Jan 18, 2025 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Dec 31, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 26, 2024 | Student loans | Incorrect information on your reportAccount information incorrect | Fixed |
| Dec 10, 2024 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 20, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| Nov 16, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 14, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 7, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 28, 2024 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 24, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 8, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 4, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 2, 2024 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Sep 29, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Sep 27, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 18, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 17, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Sep 17, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 17, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Money back |
| Sep 13, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Sep 4, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 29, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 28, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 19, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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