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Complaint log

Exto complaint log

The newest complaints about Exto, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 16, 2026Credit cardsOther features, terms, or problemsOther problemNEExplainedYes
Aug 15, 2026Credit cardsIncorrect information on your reportAccount information incorrectFLExplainedYes
Aug 13, 2026Credit cardsOther features, terms, or problemsPrivacy issuesTXExplainedNo
Aug 12, 2026Credit cardsFees or interestProblem with feesDEExplainedYes
Aug 8, 2026Credit cardsOther features, terms, or problemsProblem with balance transferTXExplainedYes
Aug 8, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCTExplainedYes
Aug 5, 2026Credit cardsClosing your accountCan't close your accountNVExplainedYes
Aug 4, 2026Credit cardsOther features, terms, or problemsOther problemMOExplainedYes
Aug 3, 2026Bank accountsClosing an accountCan't close your accountNJExplainedYes
Aug 1, 2026Credit cardsClosing your accountCompany closed your accountGAExplainedYes
Jul 31, 2026Credit cardsFees or interestUnexpected increase in interest rateWAExplainedYes
Jul 31, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Jul 31, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Jul 30, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Jul 30, 2026Credit cardsCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceINExplainedYes
Jul 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectARExplainedYes
Jul 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Jul 26, 2026Debt collectionElectronic communicationsFrequent or repeated messagesALExplainedYes
Jul 25, 2026Credit cardsOther features, terms, or problemsOther problemLAExplainedYes
Jul 24, 2026Bank accountsClosing an accountFunds not received from closed accountORExplainedYes
Jul 24, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceTXExplainedYes
Jul 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
Jul 22, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeILExplainedYes
Jul 21, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCOExplainedYes
Jul 19, 2026Credit cardsTrouble using your cardCan't use card to make purchasesFLExplainedYes
Jul 17, 2026Credit cardsClosing your accountCompany closed your accountMAExplainedYes
Jul 15, 2026Credit cardsOther features, terms, or problemsOther problemOKExplainedYes
Jul 14, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardILExplainedYes
Jul 14, 2026Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Jul 14, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMOExplainedYes
Jul 13, 2026Credit cardsClosing your accountCan't close your accountNYExplainedYes
Jul 12, 2026Prepaid & gift cardsUnexpected or other feesNYExplainedYes
Jul 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWVExplainedYes
Jul 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Jul 11, 2026Credit cardsTrouble using your cardCan't use card to make purchasesFLExplainedYes
Jul 10, 2026Bank accountsManaging an accountProblem accessing accountWAExplainedYes
Jul 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyORExplainedYes
Jul 9, 2026Credit cardsTrouble using your cardCan't use card to make purchasesALExplainedYes
Jul 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 8, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMIExplainedYes
Jul 8, 2026Credit cardsOther features, terms, or problemsOther problemMDExplainedYes
Jul 7, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardAZExplainedYes
Jul 6, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Jul 3, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jul 2, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAExplainedYes
Jul 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNEExplainedYes
Jul 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingGAExplainedNo
Jun 30, 2026Payday & personal loansCan't stop withdrawals from your bank accountMIExplainedYes
Jun 29, 2026Debt relief & credit repairConfusing or missing disclosuresCOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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