Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Exto complaint log

The newest complaints about Exto, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 28, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMOExplainedYes
Jun 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jun 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
Jun 23, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHExplainedYes
Jun 22, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jun 20, 2026Credit cardsClosing your accountCompany closed your accountWYExplainedYes
Jun 17, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Jun 16, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Jun 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectMOExplainedYes
Jun 9, 2026Credit cardsClosing your accountCan't close your accountOKExplainedYes
Jun 4, 2026Credit cardsClosing your accountCan't close your accountINExplainedYes
Jun 2, 2026Credit cardsClosing your accountCan't close your accountNCExplainedYes
Jun 1, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceOKExplainedYes
May 29, 2026Credit cardsFees or interestProblem with feesFLExplainedYes
May 29, 2026Bank accountsManaging an accountProblem accessing accountTXExplainedYes
May 28, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
May 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
May 27, 2026Credit cardsOther features, terms, or problemsOther problemNYExplainedYes
May 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOKExplainedYes
May 21, 2026Credit cardsClosing your accountCan't close your accountARExplainedYes
May 21, 2026Credit cardsClosing your accountCan't close your accountARExplainedYes
May 21, 2026Credit cardsFees or interestProblem with feesTNExplainedYes
May 20, 2026Credit cardsOther features, terms, or problemsCredit card company forcing arbitrationSCExplainedYes
May 19, 2026Bank accountsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
May 19, 2026Credit cardsProblem when making paymentsProblem during payment processKYExplainedYes
May 18, 2026Credit cardsClosing your accountCan't close your accountVAExplainedYes
May 17, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
May 15, 2026Credit cardsClosing your accountCan't close your accountPAExplainedYes
May 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
May 14, 2026Credit cardsTrouble using your cardCan't use card to make purchasesFLExplainedNo
May 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
May 12, 2026Credit cardsClosing your accountCan't close your accountMNExplainedYes
May 12, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
May 12, 2026Credit cardsOther features, terms, or problemsOther problemVAExplainedYes
May 9, 2026Credit cardsClosing your accountCan't close your accountMIExplainedYes
May 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOKExplainedYes
May 7, 2026Debt relief & credit repairProblem with customer serviceCOExplainedYes
Apr 30, 2026Credit cardsOther features, terms, or problemsOther problemWVExplainedYes
Apr 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCOExplainedYes
Apr 23, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardGAExplainedYes
Apr 22, 2026Debt relief & credit repairDidn't provide services promisedWVExplainedYes
Apr 22, 2026Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Apr 22, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Apr 17, 2026Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Apr 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Apr 16, 2026Credit cardsOther features, terms, or problemsOther problemILExplainedYes
Apr 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Apr 9, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceFLExplainedYes
Apr 9, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Apr 8, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience