Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 13, 2019 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Aug 12, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 7, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 6, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 2, 2019 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Aug 1, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 1, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 31, 2019 | Money transfers & apps | Other service problem | Explained |
| Jul 31, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 24, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 23, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jul 23, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 18, 2019 | Bank accounts | Managing an accountCashing a check | Explained |
| Jul 17, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 15, 2019 | Bank accounts | Managing an accountCashing a check | Explained |
| Jul 12, 2019 | Bank accounts | Managing an accountCashing a check | Explained |
| Jul 10, 2019 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jul 8, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 7, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 2, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jul 1, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jun 28, 2019 | Prepaid & gift cards | Problem with a purchase or transferOvercharged for a purchase or transfer you did make with the card | Explained |
| Jun 27, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 26, 2019 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jun 25, 2019 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jun 22, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 21, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 20, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jun 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 18, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 18, 2019 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jun 16, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 14, 2019 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Jun 14, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 11, 2019 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jun 11, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 7, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 6, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 5, 2019 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jun 4, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 4, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 3, 2019 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| May 31, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| May 30, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 28, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 26, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| May 21, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works