Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 14, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 13, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 13, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 11, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 2, 2019 | Credit cards | Fees or interestProblem with fees | Explained |
| Apr 30, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 18, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 13, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 10, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 10, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 8, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Apr 6, 2019 | Prepaid & gift cards | Trouble using the cardProblem with a check written from your prepaid card account | Explained |
| Apr 5, 2019 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Apr 5, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Apr 3, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Apr 1, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 28, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 23, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 23, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 18, 2019 | Bank accounts | Managing an accountCashing a check | Explained |
| Mar 15, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 15, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 12, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 11, 2019 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Mar 11, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Mar 7, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 5, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Mar 5, 2019 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 26, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 25, 2019 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Feb 22, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Feb 22, 2019 | Crypto | Fraud or scam | Explained |
| Feb 20, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 17, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Feb 15, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Feb 14, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 13, 2019 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Feb 9, 2019 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Feb 8, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 7, 2019 | Bank accounts | Closing an accountCan't close your account | Explained |
| Feb 6, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 5, 2019 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Jan 29, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jan 29, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 28, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 23, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | Explained |
| Jan 23, 2019 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jan 23, 2019 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jan 23, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 20, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works