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Complaint log

First Data complaint log

The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 14, 2019Debt collectionAttempts to collect debt not owedDebt was paidMDExplainedYes
May 13, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 13, 2019Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
May 11, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportSDExplainedYes
May 2, 2019Credit cardsFees or interestProblem with feesAZExplainedYes
Apr 30, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 18, 2019Debt collectionWritten notification about debtDidn't receive notice of right to disputeMDExplainedYes
Apr 13, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Apr 10, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes
Apr 10, 2019Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWVExplainedYes
Apr 8, 2019Prepaid & gift cardsUnexpected or other fees-ExplainedYes
Apr 6, 2019Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountVAExplainedYes
Apr 5, 2019Prepaid & gift cardsTrouble using the cardProblem with direct depositMNExplainedYes
Apr 5, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payILExplainedYes
Apr 3, 2019Bank accountsManaging an accountProblem using a debit or ATM cardOHMoney backYes
Apr 1, 2019Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedYes
Mar 28, 2019Bank accountsManaging an accountDeposits and withdrawalsWIExplainedYes
Mar 23, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Mar 23, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Mar 18, 2019Bank accountsManaging an accountCashing a checkWVExplainedYes
Mar 15, 2019Debt collectionAttempts to collect debt not owedDebt was paidMDExplainedYes
Mar 15, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 12, 2019Debt collectionAttempts to collect debt not owedDebt was paidMEExplainedYes
Mar 11, 2019Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtPAExplainedYes
Mar 11, 2019Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Mar 7, 2019Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Mar 5, 2019Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOKExplainedYes
Mar 5, 2019Credit reportingIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Feb 26, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Feb 25, 2019Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtORExplainedYes
Feb 22, 2019Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOHExplainedYes
Feb 22, 2019CryptoFraud or scamFLExplainedYes
Feb 20, 2019Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Feb 17, 2019Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Feb 15, 2019Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer-ExplainedYes
Feb 14, 2019Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Feb 13, 2019Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Feb 9, 2019Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Feb 8, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 7, 2019Bank accountsClosing an accountCan't close your account-ExplainedYes
Feb 6, 2019Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Feb 5, 2019Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit report-ExplainedYes
Jan 29, 2019Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Jan 29, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Jan 28, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jan 23, 2019Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the government-ExplainedYes
Jan 23, 2019Credit reportingIncorrect information on your reportInformation is incorrectFLExplainedYes
Jan 23, 2019Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Jan 23, 2019Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jan 20, 2019Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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