Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 16, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 13, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 12, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Nov 7, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 7, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 6, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Nov 4, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 4, 2019 | Money transfers & apps | Fraud or scam | Explained |
| Nov 1, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Oct 31, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 23, 2019 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Oct 22, 2019 | Money transfers & apps | Problem with customer service | Explained |
| Oct 22, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 21, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 17, 2019 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 17, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 15, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 9, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 8, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 8, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 4, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 1, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 30, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 27, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Sep 24, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 24, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 23, 2019 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 17, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Sep 12, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Sep 11, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Sep 10, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 10, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 5, 2019 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 4, 2019 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 3, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2019 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 30, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Aug 28, 2019 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Aug 27, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2019 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 23, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 21, 2019 | Money transfers & apps | Problem with customer service | Explained |
| Aug 21, 2019 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 20, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Aug 20, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 20, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Aug 15, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works