Bank · complaint record
FourLeaf Federal Credit Union complaints
Consumers have filed 640 complaints about FourLeaf Federal Credit Union since 2022, 214 of them in the last 12 months (+2% on the year before). It answered 99.5% on time and closed 0% with relief for the customer - less often than a typical bank. The most common problem is trouble during payment process. It is the 37th most complained-about of 188 banks & credit unions this year.
Average response record. How it works
- Complaints on record
- 640
- Last 12 months
- 214
- Answered on time
- 99.5%
- Closed with relief
- 0%
- Last 30 days
- 14
- Rank
- #37 of 188
Since January 2022
+2% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 2, 2026
Most complained-about banks & credit unions
FourLeaf Federal Credit Union complaints by month
The busiest month was August 2025 (31 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How FourLeaf Federal Credit Union answered last 12 months
- Closed with explanation20495.3%
- In progress104.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time43/4599.5% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15+2% vs last year
What FourLeaf Federal Credit Union complaints are about
Top FourLeaf Federal Credit Union problems last 12 months
Inside "Trouble during payment process"
- Payment process 39
- Trying to communicate with the company to fix an issue while managing or servicing your loan 34
- Escrow, taxes, or insurance 19
- Paying off the loan 5
- Loan sold or transferred to another company 4
- Interest rate 3
Where FourLeaf Federal Credit Union complaints come from
Most complaints: New York (454), New Jersey (27), Florida (26), California (20), Texas (15).
FourLeaf Federal Credit Union compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Webster BankBank accounts | 54 | 249 | C |
| 2 | First Horizon BankBank accounts | 73 | 240 | B |
| 3 | Relay FinancialBank accounts | 4 | 225 | F |
| 4 | FourLeaf Federal Credit UnionBank accounts | 53 | 214 | C |
| 5 | Branch MessengerBank accounts | 48 | 205 | D |
| 6 | Banco Popular de Puerto RicoBank accounts | 61 | 204 | C |
| 7 | Revolut TechnologiesBank accounts | 46 | 187 | D |
| 8 | Schoolsfirst Federal Credit UnionBank accounts | 54 | 185 | C |
Compare side by side: FourLeaf Federal Credit Union vs Webster Bank · FourLeaf Federal Credit Union vs First Horizon Bank · FourLeaf Federal Credit Union vs Relay Financial · FourLeaf Federal Credit Union vs Branch Messenger
What people say about FourLeaf Federal Credit Union
All experiencesNo experiences with FourLeaf Federal Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest FourLeaf Federal Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | In progress |
| Oct 27, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Oct 27, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | In progress |
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 24, 2026 | Mortgages | Trouble during payment processInterest rate | In progress |
| Oct 23, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
Questions about FourLeaf Federal Credit Union
How many complaints does FourLeaf Federal Credit Union have?
FourLeaf Federal Credit Union has 640 complaints on record since January 2022, including 214 in the last 12 months and 14 in the last 30 days. That makes it number 320 of every company by complaints this year.
Does FourLeaf Federal Credit Union respond to complaints?
Yes. FourLeaf Federal Credit Union answered 99.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with FourLeaf Federal Credit Union?
The most common problems are trouble during payment process (119), managing an account (125), incorrect information on your report (91).
Is FourLeaf Federal Credit Union legit?
FourLeaf Federal Credit Union is a real company with a public complaint record: consumers have complained about it 640 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FourLeaf Federal Credit Union legit? for the signals, red flags and how to protect yourself.
Are complaints about FourLeaf Federal Credit Union going up or down?
Roughly level. There were 214 complaints in the last 12 months against 210 in the 12 before (+2%). See every month.
How do I file a complaint against FourLeaf Federal Credit Union?
Complain to FourLeaf Federal Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most FourLeaf Federal Credit Union complaints come from?
Most come from New York (454), New Jersey (27), Florida (26). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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