Student loans
Loan Science student loans complaints
Consumers have filed 29 complaints about Loan Science's student loans, 1 in the last 12 months. Loan Science answered 100% on time and closed 0% with relief. See the whole Loan Science record.
Loan Science against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Loan Science | 1 | 100% | 0% |
Latest Loan Science student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 6, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| May 1, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 12, 2025 | Student loans | Struggling to repay your loanProblem with your payment plan | Explained |
| Apr 19, 2024 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Apr 5, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 4, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 12, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 16, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 21, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 12, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 16, 2020 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 4, 2020 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Oct 22, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 20, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 27, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 26, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 14, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Money back |
| Dec 29, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Sep 8, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Money back |
| Sep 2, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| May 18, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Apr 6, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Money back |
| Mar 8, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Money back |
| Feb 16, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Sep 21, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Money back |
| Aug 18, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Money back |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Loan Science
No comments yet. Start the conversation - questions are welcome too.