Bank · complaint record
M1 Holdings complaints
Filed under M1 Holdings Inc.
Consumers have filed 74 complaints about M1 Holdings since 2023, 11 of them in the last 12 months (-39% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 74
- Last 12 months
- 11
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #123 of 188
Since May 2023
-39% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 20, 2026
Most complained-about banks & credit unions
M1 Holdings complaints by month
The busiest month was March 2024 (5 complaints). Complaints in the last 12 months are down 39% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How M1 Holdings answered all time
- Closed with explanation7398.6%
- In progress11.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What M1 Holdings complaints are about
Top M1 Holdings problems
Inside "Managing an account"
- Deposits and withdrawals 10
- Banking errors 4
- Funds not handled or disbursed as instructed 3
- Problem accessing account 3
- Fee problem 1
Where M1 Holdings complaints come from
Most complaints: California (11), Texas (9), New York (7), Florida (7), New Jersey (5).
M1 Holdings compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | M1 HoldingsBank accounts | - | 11 | - |
Compare side by side: M1 Holdings vs Bancfirst · M1 Holdings vs Banner · M1 Holdings vs Customers Bancorp · M1 Holdings vs RBC Bank
What people say about M1 Holdings
All experiencesNo experiences with M1 Holdings yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest M1 Holdings complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Money transfers & apps | Money was not available when promised | In progress |
| Aug 28, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 7, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jun 19, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 10, 2026 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Feb 20, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jan 7, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | Explained |
| Dec 21, 2025 | Bank accounts | Managing an accountFee problem | Explained |
| Nov 17, 2025 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Sep 23, 2025 | Money transfers & apps | Money was not available when promised | Explained |
Questions about M1 Holdings
How many complaints does M1 Holdings have?
M1 Holdings has 74 complaints on record since May 2023, including 11 in the last 12 months and 1 in the last 30 days. That makes it number 1,392 of every company by complaints this year.
Does M1 Holdings respond to complaints?
Yes. M1 Holdings answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with M1 Holdings?
The most common problems are managing an account (21), closing an account (17), money was not available when promised (4).
Is M1 Holdings legit?
M1 Holdings is a real company with a public complaint record: consumers have complained about it 74 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is M1 Holdings legit? for the signals, red flags and how to protect yourself.
Are complaints about M1 Holdings going up or down?
Down. There were 11 complaints in the last 12 months against 18 in the 12 before (-39%). See every month.
How do I file a complaint against M1 Holdings?
Complain to M1 Holdings in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most M1 Holdings complaints come from?
Most come from California (11), Texas (9), New York (7). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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