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Mortgage company · complaint record

Mid-Island Mortgage complaints

Consumers have filed 43 complaints about Mid-Island Mortgage since 2012, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
43

Since June 2012

Last 12 months
2

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
1

Newest: Oct 24, 2026

Rank
#300 of 595

Most complained-about mortgage lenders & servicers

Mid-Island Mortgage complaints by month

The busiest month was July 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Mid-Island Mortgage answered all time

  • Closed with explanation4195.3%
  • Closed24.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Mid-Island Mortgage complaints are about

Top Mid-Island Mortgage problems

Where Mid-Island Mortgage complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (21), Florida (7), Pennsylvania (2), Illinois (2), Massachusetts (2).

Mid-Island Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Mid-Island MortgageMortgages-2new100%0%-

Compare side by side: Mid-Island Mortgage vs Midwest Loan Services · Mid-Island Mortgage vs Truhome Solutions · Mid-Island Mortgage vs NEXA Mortgage · Mid-Island Mortgage vs Hilltop

What people say about Mid-Island Mortgage

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Latest Mid-Island Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPAExplainedYes
Aug 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Oct 17, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Aug 18, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Apr 5, 2023MortgagesTrouble during payment processNYExplainedYes
Oct 30, 2022MortgagesTrouble during payment processMAExplainedYes
Dec 4, 2021MortgagesTrouble during payment processNYExplainedYes
Jun 28, 2021MortgagesTrouble during payment processNYExplainedYes
Jun 25, 2021MortgagesIncorrect information on your reportAccount status incorrectNYExplainedYes
Mar 16, 2021MortgagesTrouble during payment processNYExplainedYes
Jan 9, 2021MortgagesClosing on a mortgageNYExplainedYes
Nov 21, 2019MortgagesTrouble during payment processNYExplainedYes

Questions about Mid-Island Mortgage

How many complaints does Mid-Island Mortgage have?

Mid-Island Mortgage has 43 complaints on record since June 2012, including 2 in the last 12 months and 1 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Mid-Island Mortgage respond to complaints?

Yes. Mid-Island Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Mid-Island Mortgage?
Is Mid-Island Mortgage legit?

Mid-Island Mortgage is a real company with a public complaint record: consumers have complained about it 43 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mid-Island Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Mid-Island Mortgage?

Complain to Mid-Island Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Mid-Island Mortgage complaints come from?

Most come from New York (21), Florida (7), Pennsylvania (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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