Student loans
Monterey Financial Services student loans complaints
Consumers have filed 27 complaints about Monterey Financial Services's student loans, 3 in the last 12 months. Monterey Financial Services answered 100% on time and closed 0% with relief. See the whole Monterey Financial Services record.
Monterey Financial Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Monterey Financial Services | 3 | 100% | 0% |
Latest Monterey Financial Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 10, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Aug 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 31, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Aug 4, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Jul 24, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Jun 9, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 1, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Apr 8, 2025 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 26, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jun 16, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 17, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 14, 2021 | Student loans | Getting a loanDenied loan | Explained |
| Apr 22, 2021 | Student loans | Getting a loanFraudulent loan | Explained |
| Mar 8, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 20, 2020 | Student loans | Getting a loanFraudulent loan | Explained |
| Sep 19, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
| Jun 28, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 17, 2018 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Oct 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jun 1, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| May 25, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 17, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 12, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 8, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jun 12, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 17, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Apr 6, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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