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Complaint log

PLS Group complaint log

The newest complaints about PLS Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 7, 2023Money transfers & appsProblem with customer serviceILExplainedYes
Feb 23, 2023Money transfers & appsFraud or scamMIExplainedYes
Feb 21, 2023Money transfers & appsLost or stolen money orderNYMoney backYes
Feb 12, 2023Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Jan 5, 2023Money transfers & appsProblem with customer serviceTXExplainedYes
Jan 1, 2023Auto loans & leasesIncorrect information on your reportPersonal information incorrectTXMoney backYes
Nov 3, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOKExplainedYes
Aug 20, 2022Money transfers & appsUnexpected or other feesILExplainedYes
Jul 18, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAExplainedYes
Jul 6, 2022Money transfers & appsLost or stolen money orderNYExplainedYes
Jul 6, 2022Money transfers & appsFraud or scamTXExplainedYes
Jun 21, 2022Money transfers & appsLost or stolen money orderNYExplainedYes
May 17, 2022Money transfers & appsProblem with customer serviceTXExplainedYes
May 16, 2022Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardAZExplainedYes
May 13, 2022Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferPAExplainedYes
Apr 29, 2022Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Mar 9, 2022Money transfers & appsLost or stolen money orderTXExplainedYes
Jan 25, 2022Money transfers & appsLost or stolen money orderINExplainedYes
Jan 13, 2022Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Oct 15, 2021Money transfers & appsLost or stolen money orderMAExplainedYes
Sep 18, 2021Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNMMoney backYes
Jul 10, 2021Money transfers & appsFraud or scamILExplainedYes
Jun 29, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOKExplainedYes
Jun 4, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a bill-ExplainedYes
May 30, 2021Prepaid & gift cardsUnexpected or other feesMAExplainedYes
May 18, 2021Money transfers & appsConfusing or missing disclosuresVAExplainedYes
May 12, 2021Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
May 10, 2021Money transfers & appsConfusing or misleading advertising or marketingTXExplainedYes
May 4, 2021Money transfers & appsProblem with customer serviceCAExplainedYes
Apr 24, 2021Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Mar 30, 2021Money transfers & appsUnexpected or other feesTXExplainedYes
Feb 19, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the card-ExplainedYes
Dec 28, 2020Money transfers & appsConfusing or misleading advertising or marketingTXExplainedYes
Nov 15, 2020Credit cardsTrouble using your cardCan't use card to make purchases-ExplainedYes
Nov 2, 2020Prepaid & gift cardsUnexpected or other fees-ExplainedYes
Oct 31, 2020Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILMoney backYes
Oct 13, 2020Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Aug 30, 2020Money transfers & appsFraud or scamTXFixedYes
Aug 18, 2020Money transfers & appsProblem with customer serviceAZExplainedYes
Jul 9, 2020Money transfers & appsProblem with customer serviceNYFixedYes
Jul 8, 2020Money transfers & appsLost or stolen money orderNYFixedYes
May 1, 2020Money transfers & appsProblem with customer serviceNYFixedYes
Apr 17, 2020Money transfers & appsFraud or scamNYMoney backYes
Mar 23, 2020Payday & personal loansStruggling to pay your loanILFixedYes
Mar 16, 2020Bank accountsManaging an accountProblem using a debit or ATM cardTXMoney backYes
Mar 11, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseTXFixedYes
Feb 19, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursCAFixedYes
Feb 18, 2020Money transfers & appsLost or stolen money orderWIMoney backYes
Jan 30, 2020Money transfers & appsFraud or scamNYFixedYes
Jan 28, 2020Payday & personal loansCharged fees or interest you didn't expectILFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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