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Complaint log

PLS Group complaint log

The newest complaints about PLS Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 3, 2020Bank accountsManaging an accountProblem using a debit or ATM cardILFixedYes
Jan 3, 2020Bank accountsManaging an accountBanking errorsILFixedYes
Dec 13, 2019Money transfers & appsProblem with customer serviceTXFixedYes
Nov 21, 2019Payday & personal loansReceived a loan you didn't apply for-FixedYes
Nov 1, 2019Money transfers & appsProblem with customer serviceTXMoney backYes
Oct 12, 2019Money transfers & appsLost or stolen money orderMAMoney backYes
Oct 1, 2019Payday & personal loansStruggling to pay your loanILFixedYes
Sep 21, 2019Prepaid & gift cardsUnexpected or other feesAZFixedYes
Sep 12, 2019Money transfers & appsConfusing or missing disclosuresOHFixedYes
Aug 3, 2019Payday & personal loansProblem when making paymentsILFixedYes
May 13, 2019Payday & personal loansStruggling to pay your loanILFixedYes
May 7, 2019Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYFixedYes
Jan 24, 2019Money transfers & appsFraud or scamILFixedYes
Jan 16, 2019Money transfers & appsFraud or scamNCFixedYes
Oct 12, 2018Money transfers & appsLost or stolen money orderNYFixedYes
Sep 13, 2018Money transfers & appsFraud or scamNYFixedYes
Aug 8, 2018Money transfers & appsLost or stolen money orderNYFixedYes
Jun 26, 2018Payday & personal loansStruggling to pay your loanILFixedYes
Jun 26, 2018Payday & personal loansCan't contact lender or servicerILFixedYes
Jun 18, 2018Payday & personal loansProblem when making paymentsILFixedYes
Jun 4, 2018Money transfers & appsProblem with customer serviceTXFixedYes
Apr 3, 2018Money transfers & appsLost or stolen money orderNYFixedYes
Feb 9, 2018Money transfers & appsFraud or scamINFixedYes
Feb 7, 2018Money transfers & appsOther transaction problemMAFixedYes
Jan 4, 2018Credit reportingIncorrect information on your reportInformation belongs to someone elseWIFixedYes
Jan 4, 2018Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAZFixedYes
Dec 12, 2017Money transfers & appsLost or stolen money orderNYFixedYes
Nov 27, 2017Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXFixedYes
Nov 2, 2017Payday & personal loansStruggling to pay your loanILFixedYes
Aug 17, 2017Debt collectionThreatened to contact someone or share information improperlyContacted your employerLAFixedYes
Jul 28, 2017Bank accountsManaging an accountDeposits and withdrawalsINFixedYes
Jul 10, 2017Credit cardsGetting a credit cardProblem getting a working replacement cardWAFixedYes
Jun 8, 2017Credit cardsTrouble using your cardCan't use card to make purchasesCAFixedYes
Apr 11, 2017Debt collectionImproper contact or sharing of infoContacted employer after asked not toCAFixedYes
Mar 15, 2017Payday & personal loansManaging the loan or leaseINFixedYes
Mar 7, 2017Debt collectionCommunication tacticsCalled outside of 8am-9pmNVFixedYes
Feb 21, 2017Auto loans & leasesProblems when you are unable to payINFixedYes
Jan 16, 2017Auto loans & leasesManaging the loan or leaseWIFixedYes
Jan 9, 2017Auto loans & leasesManaging the loan or leaseWIFixedYes
Nov 22, 2016Debt collectionDisclosure verification of debtNot disclosed as an attempt to collectILFixedYes
Nov 9, 2016Payday & personal loansApplied for loan/did not receive moneyWIFixedYes
Oct 1, 2016Payday & personal loansManaging the loan or leaseILFixedYes
Sep 12, 2016Payday & personal loansPayment to acct not creditedILFixedYes
Sep 8, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesILFixedYes
Aug 30, 2016Payday & personal loansCharged fees or interest I didn't expectILFixedYes
Aug 3, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesILMoney backYes
Jul 28, 2016Payday & personal loansCan't contact lenderUTFixedYes
Jul 20, 2016Debt collectionCommunication tacticsThreatened to take legal actionILFixedYes
Jul 19, 2016Payday & personal loansProblems when you are unable to payILExplainedYes
Jul 6, 2016Other financial servicesFraud or scamNYFixedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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