Loan servicer · complaint record
ReliaMax complaints
Filed under ReliaMax Holding Company
Consumers have filed 22 complaints about ReliaMax since 2016, none in the last 12 months. It answered 45.5% on time and closed 10% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 45.5%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- -
Since February 2016
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jan 11, 2025
ReliaMax complaints by month
The busiest month was April 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How ReliaMax answered all time
- Closed with non-monetary relief14.5%
- Closed with explanation940.9%
- Untimely response1254.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What ReliaMax complaints are about
Top ReliaMax problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 2
- Keep getting calls about your loan 2
- Trouble with how payments are being handled 1
Where ReliaMax complaints come from
Most complaints: Texas (4), Illinois (3), Indiana (2), Maryland (2), Florida (2).
ReliaMax compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | ReliaMaxStudent loans | - | 0 | - |
Compare side by side: ReliaMax vs Earnest · ReliaMax vs College Ave Student Loan Servicing · ReliaMax vs Meritize Financial · ReliaMax vs LendKey Technologies
What people say about ReliaMax
All experiencesNo experiences with ReliaMax yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest ReliaMax complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 11, 2025 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | No timely reply |
| Dec 21, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 9, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Oct 3, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Jul 13, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jan 25, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Mar 10, 2021 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | No timely reply |
| Mar 6, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Dec 12, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| Aug 13, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Jul 29, 2019 | Payday & personal loans | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | No timely reply |
| Jul 15, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
Questions about ReliaMax
How many complaints does ReliaMax have?
ReliaMax has 22 complaints on record since February 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does ReliaMax respond to complaints?
Yes. ReliaMax answered 45.5% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with ReliaMax?
The most common problems are dealing with your lender or servicer (5), struggling to repay your loan (4), incorrect information on your report (3).
Is ReliaMax legit?
ReliaMax is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is ReliaMax legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against ReliaMax?
Complain to ReliaMax in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most ReliaMax complaints come from?
Most come from Texas (4), Illinois (3), Indiana (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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