Student loans
Riverwalk Financial student loans complaints
Consumers have filed 25 complaints about Riverwalk Financial's student loans. See the whole Riverwalk Financial record.
Riverwalk Financial against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Riverwalk Financial | 0 | - | - |
Latest Riverwalk Financial student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 11, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 19, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 22, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 14, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 17, 2019 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 8, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 19, 2018 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 11, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Aug 23, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 28, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 28, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| May 11, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| May 4, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 20, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 14, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 14, 2017 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Mar 22, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Feb 28, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Feb 3, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 17, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Aug 22, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 25, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 4, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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