Bank · complaint record
Sandy Spring Bancorp complaints
Filed under SANDY SPRING BANCORP, INC.
Consumers have filed 67 complaints about Sandy Spring Bancorp since 2020, none in the last 12 months (-100% on the year before). It answered 100% on time and closed 18% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 67
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 18%
- Last 30 days
- 0
- Rank
- -
Since October 2020
-100% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Apr 30, 2025
Sandy Spring Bancorp complaints by month
The busiest month was March 2021 (5 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sandy Spring Bancorp answered all time
- Closed with monetary relief913.4%
- Closed with non-monetary relief34.5%
- Closed with explanation5582.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Sandy Spring Bancorp complaints are about
Top Sandy Spring Bancorp problems
Inside "Managing an account"
- Deposits and withdrawals 6
- Funds not handled or disbursed as instructed 4
- Cashing a check 4
- Problem accessing account 3
- Banking errors 3
- Problem using a debit or ATM card 1
Where Sandy Spring Bancorp complaints come from
Most complaints: Maryland (40), Virginia (14), District of Columbia (6), Pennsylvania (3), Connecticut (1).
Sandy Spring Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Sandy Spring BancorpBank accounts | - | 0 | - |
Compare side by side: Sandy Spring Bancorp vs Bancfirst · Sandy Spring Bancorp vs Banner · Sandy Spring Bancorp vs Customers Bancorp · Sandy Spring Bancorp vs RBC Bank
What people say about Sandy Spring Bancorp
All experiencesNo experiences with Sandy Spring Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sandy Spring Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 7, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 18, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Feb 19, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 7, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Feb 6, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jan 7, 2025 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jan 7, 2025 | Bank accounts | Managing an accountCashing a check | Explained |
| Dec 25, 2024 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 24, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Dec 18, 2024 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Dec 10, 2024 | Money transfers & apps | Other transaction problem | Explained |
Questions about Sandy Spring Bancorp
How many complaints does Sandy Spring Bancorp have?
Sandy Spring Bancorp has 67 complaints on record since October 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Sandy Spring Bancorp respond to complaints?
Yes. Sandy Spring Bancorp answered 100% of its complaints on time (within 15 days) and closed 18% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sandy Spring Bancorp?
The most common problems are managing an account (21), closing an account (9), opening an account (8).
Is Sandy Spring Bancorp legit?
Sandy Spring Bancorp is a real company with a public complaint record: consumers have complained about it 67 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sandy Spring Bancorp legit? for the signals, red flags and how to protect yourself.
Are complaints about Sandy Spring Bancorp going up or down?
Down. There were 0 complaints in the last 12 months against 12 in the 12 before (-100%). See every month.
How do I file a complaint against Sandy Spring Bancorp?
Complain to Sandy Spring Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sandy Spring Bancorp complaints come from?
Most come from Maryland (40), Virginia (14), District of Columbia (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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