Auto loans & leases
U.S. Bank auto loans & leases complaints
Consumers have filed 1,375 complaints about U.S. Bank's auto loans & leases, 103 in the last 12 months (+30%). U.S. Bank answered 100% on time and closed 36% with relief. See the whole U.S. Bank record.
U.S. Bank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | U.S. Bank | 103 | 100% | 36% |
Latest U.S. Bank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 26, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Money back |
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Fixed |
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Oct 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Sep 29, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Sep 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | Explained |
| Sep 10, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Sep 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 31, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Fixed |
| Aug 21, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Aug 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Aug 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Aug 16, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Fixed |
| Aug 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Aug 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about U.S. Bank
No comments yet. Start the conversation - questions are welcome too.