Weekly report
Consumer complaints, week of Aug 3, 2026: 146K, Capital One leads
From August 3, 2026 to August 9, 2026, consumers filed 146,479 complaints against 949 companies - -1% on the week before. Companies answered 99.6% of them on time and closed 35% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 48,130 | 48,034 | 0% |
| 2 | Experian | 42,457 | 42,075 | +1% |
| 3 | Equifax | 41,211 | 41,640 | -1% |
| 4 | Capital One | 701 | 743 | -6% |
| 5 | LexisNexis | 679 | 712 | -5% |
| 6 | CL Holdings | 509 | 551 | -8% |
| 7 | JPMorgan Chase | 495 | 501 | -1% |
| 8 | Bank of America | 455 | 475 | -4% |
| 9 | Citibank | 453 | 417 | +9% |
| 10 | Encore Capital (Midland Credit) | 413 | 439 | -6% |
| 11 | Wells Fargo | 402 | 398 | +1% |
| 12 | Portfolio Recovery Associates | 376 | 415 | -9% |
| 13 | Resurgent Capital Services | 345 | 406 | -15% |
| 14 | Synchrony | 307 | 285 | +8% |
| 15 | PayPal | 270 | 286 | -6% |
Surging
The companies whose complaints jumped most against the week before.
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 135,161 | 0% |
| Debt collection | 4,982 | -6% |
| Credit cards | 1,831 | -2% |
| Bank accounts | 1,760 | +1% |
| Mortgages | 692 | -1% |
| Money transfers & apps | 579 | -14% |
| Auto loans & leases | 443 | -7% |
| Payday & personal loans | 391 | -4% |
| Student loans | 348 | -4% |
| Prepaid & gift cards | 146 | +38% |
| Crypto | 79 | -15% |
| Debt relief & credit repair | 67 | -26% |
Where from
Texas (23,634), Florida (21,649), California (13,538), Georgia (9,952), New York (7,504), Illinois (5,933), North Carolina (5,520), Pennsylvania (4,550), Mississippi (4,435), New Jersey (4,220).
Discuss this report
No comments yet. Start the conversation - questions are welcome too.