Bank · complaint record
Bancorpsouth Bank complaints
Consumers have filed 229 complaints about Bancorpsouth Bank since 2011, none in the last 12 months. It answered 96.9% on time and closed 16% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 229
- Last 12 months
- 0
- Answered on time
- 96.9%
- Closed with relief
- 16%
- Last 30 days
- 0
- Rank
- -
Since December 2011
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Dec 10, 2021
Bancorpsouth Bank complaints by month
The busiest month was April 2015 (7 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Bancorpsouth Bank answered all time
- Closed with monetary relief3113.5%
- Closed with non-monetary relief52.2%
- Closed with explanation18882.1%
- Closed10.4%
- Closed without relief41.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Bancorpsouth Bank complaints are about
Top Bancorpsouth Bank problems
Inside "Managing an account"
- Deposits and withdrawals 13
- Fee problem 6
- Funds not handled or disbursed as instructed 3
- Problem using a debit or ATM card 2
- Banking errors 2
- Problem making or receiving payments 1
Where Bancorpsouth Bank complaints come from
Most complaints: Mississippi (74), Tennessee (34), Texas (34), Alabama (17), Arkansas (17).
Bancorpsouth Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Bancorpsouth BankBank accounts | - | 0 | - |
Compare side by side: Bancorpsouth Bank vs Bancfirst · Bancorpsouth Bank vs Banner · Bancorpsouth Bank vs Customers Bancorp · Bancorpsouth Bank vs RBC Bank
What people say about Bancorpsouth Bank
All experiencesNo experiences with Bancorpsouth Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Bancorpsouth Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 10, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 9, 2021 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 3, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 1, 2021 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Dec 1, 2021 | Mortgages | Trouble during payment process | Explained |
| Nov 10, 2021 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Oct 21, 2021 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 18, 2021 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 6, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Oct 6, 2021 | Mortgages | Trouble during payment process | Explained |
| Oct 6, 2021 | Money transfers & apps | Fraud or scam | Money back |
| Oct 4, 2021 | Bank accounts | Managing an accountFee problem | Explained |
Questions about Bancorpsouth Bank
How many complaints does Bancorpsouth Bank have?
Bancorpsouth Bank has 229 complaints on record since December 2011, including 0 in the last 12 months and 0 in the last 30 days.
Does Bancorpsouth Bank respond to complaints?
Yes. Bancorpsouth Bank answered 96.9% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Bancorpsouth Bank?
The most common problems are managing an account (28), deposits and withdrawals (24), account opening, closing, or management (23).
Is Bancorpsouth Bank legit?
Bancorpsouth Bank is a real company with a public complaint record: consumers have complained about it 229 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bancorpsouth Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Bancorpsouth Bank?
Complain to Bancorpsouth Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Bancorpsouth Bank complaints come from?
Most come from Mississippi (74), Tennessee (34), Texas (34). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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