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Complaint log

Fifth Third Bank complaint log

The newest complaints about Fifth Third Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAIn progressYes
Oct 29, 2026Payday & personal loansGetting the loanTXExplainedYes
Oct 29, 2026Bank accountsClosing an accountFunds not received from closed accountCTIn progressYes
Oct 29, 2026Prepaid & gift cardsUnexpected or other feesNCIn progressYes
Oct 29, 2026MortgagesTrouble during payment processLien releaseGAIn progressYes
Oct 29, 2026Bank accountsManaging an accountProblem making or receiving paymentsPAExplainedYes
Oct 29, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeCTIn progressYes
Oct 29, 2026Prepaid & gift cardsUnexpected or other feesMAIn progressYes
Oct 29, 2026Bank accountsManaging an accountProblem making or receiving paymentsINIn progressYes
Oct 29, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINIn progressYes
Oct 29, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAIn progressYes
Oct 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAIn progressYes
Oct 28, 2026Prepaid & gift cardsUnexpected or other feesTXIn progressYes
Oct 28, 2026MortgagesTrouble during payment processPayment processWVIn progressYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLIn progressYes
Oct 28, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountFLExplainedYes
Oct 28, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardOHIn progressYes
Oct 28, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLIn progressYes
Oct 28, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOHIn progressYes
Oct 28, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXIn progressYes
Oct 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLIn progressYes
Oct 27, 2026Bank accountsManaging an accountDeposits and withdrawalsTXIn progressYes
Oct 27, 2026Money transfers & appsLost or stolen money orderNCIn progressYes
Oct 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCIn progressYes
Oct 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLIn progressYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Oct 27, 2026Payday & personal loansGetting the loanDEIn progressYes
Oct 27, 2026Money transfers & appsMoney was not available when promisedOKIn progressYes
Oct 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes
Oct 27, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferPAIn progressYes
Oct 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAIn progressYes
Oct 27, 2026Money transfers & appsFraud or scamNCIn progressYes
Oct 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXIn progressYes
Oct 27, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositCAIn progressYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceINIn progressYes
Oct 26, 2026Bank accountsManaging an accountProblem making or receiving paymentsAZIn progressYes
Oct 26, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositNYIn progressYes
Oct 26, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTXIn progressYes
Oct 26, 2026Payday & personal loansGetting the loanFLIn progressYes
Oct 26, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferALIn progressYes
Oct 26, 2026Bank accountsManaging an accountProblem making or receiving paymentsFLIn progressYes
Oct 26, 2026Payday & personal loansIssues with repaymentILExplainedYes
Oct 26, 2026Bank accountsManaging an accountDeposits and withdrawalsTXIn progressYes
Oct 26, 2026Bank accountsManaging an accountDeposits and withdrawalsWAIn progressYes
Oct 26, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCOIn progressYes
Oct 26, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMIIn progressYes
Oct 26, 2026Bank accountsManaging an accountProblem accessing accountFLIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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