Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 20, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 20, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 15, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Sep 14, 2017 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Sep 12, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 12, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 7, 2017 | Prepaid & gift cards | Trouble using the cardProblem with a check written from your prepaid card account | Explained |
| Sep 6, 2017 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Sep 5, 2017 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 4, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 2, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 25, 2017 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Explained |
| Aug 24, 2017 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Aug 23, 2017 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 23, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 21, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 13, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 12, 2017 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Aug 12, 2017 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 11, 2017 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 10, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 10, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 9, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Aug 5, 2017 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Aug 2, 2017 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Aug 1, 2017 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jul 30, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 28, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 28, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 24, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 24, 2017 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 18, 2017 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Jul 16, 2017 | Prepaid & gift cards | Problem with an overdraftWas signed up for overdraft on card, but don't want to be | Explained |
| Jul 13, 2017 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jul 13, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 12, 2017 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jul 12, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 7, 2017 | Bank accounts | Managing an accountCashing a check | Fixed |
| Jul 7, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 6, 2017 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jul 6, 2017 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jul 5, 2017 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jul 3, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 3, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 28, 2017 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 27, 2017 | Prepaid & gift cards | Trouble using the cardProblem with a check written from your prepaid card account | Explained |
| Jun 26, 2017 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Jun 26, 2017 | Money transfers & apps | Problem with customer service | Explained |
| Jun 19, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 11, 2017 | Money transfers & apps | Problem with customer service | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works