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Complaint log

Netspend complaint log

The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 31, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Mar 31, 2026Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Mar 31, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Mar 31, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMOExplainedYes
Mar 31, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardKYExplainedYes
Mar 30, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Mar 30, 2026Bank accountsManaging an accountBanking errorsTXExplainedYes
Mar 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Mar 30, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Mar 30, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardAZExplainedYes
Mar 29, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardGAExplainedYes
Mar 29, 2026Bank accountsManaging an accountDeposits and withdrawalsMDExplainedYes
Mar 29, 2026Bank accountsManaging an accountProblem accessing accountMAExplainedYes
Mar 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 28, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletSCExplainedYes
Mar 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedKYExplainedYes
Mar 27, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLExplainedYes
Mar 27, 2026Bank accountsManaging an accountBanking errorsNHExplainedYes
Mar 27, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMIExplainedYes
Mar 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Mar 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Mar 24, 2026Prepaid & gift cardsUnexpected or other feesALExplainedYes
Mar 24, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILExplainedYes
Mar 23, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Mar 23, 2026Bank accountsClosing an accountCan't close your accountUTExplainedYes
Mar 22, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNJExplainedYes
Mar 22, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMIExplainedYes
Mar 21, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOHExplainedYes
Mar 21, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLExplainedYes
Mar 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Mar 20, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Mar 20, 2026Credit cardsGetting a credit cardSent card you never applied forOKExplainedYes
Mar 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Mar 20, 2026Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Mar 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Mar 20, 2026Credit cardsGetting a credit cardSent card you never applied forAZExplainedYes
Mar 19, 2026Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardGAExplainedYes
Mar 19, 2026Credit cardsOther features, terms, or problemsOther problemIAExplainedYes
Mar 19, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Mar 18, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Mar 18, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingCAExplainedYes
Mar 18, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Mar 18, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLExplainedYes
Mar 17, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
Mar 17, 2026Bank accountsClosing an accountFunds not received from closed accountORExplainedYes
Mar 16, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMIExplainedYes
Mar 16, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMSExplainedYes
Mar 16, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYExplainedYes
Mar 14, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Mar 13, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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