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Payday & personal loans

PenFed Credit Union payday & personal loans complaints

Consumers have filed 285 complaints about PenFed Credit Union's payday & personal loans, 18 in the last 12 months (-47%). PenFed Credit Union answered 100% on time and closed 22% with relief. See the whole PenFed Credit Union record.

PenFed Credit Union against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13PenFed Credit Union18-47%100%22%285

Every lender ranked

Latest PenFed Credit Union payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Oct 18, 2026Payday & personal loansGetting the loanTXExplainedYes
Oct 15, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 7, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Sep 12, 2026Payday & personal loansConfusing or misleading advertising or marketingTXMoney backYes
Aug 9, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Jul 16, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Jul 10, 2026Payday & personal loansStruggling to pay your loanPRFixedYes
Jun 5, 2026Payday & personal loansGetting the loanNYExplainedYes
Jun 1, 2026Payday & personal loansUnexpected feesNYExplainedYes
May 19, 2026Payday & personal loansCharged fees or interest you didn't expectMEMoney backYes
Apr 28, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 22, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Mar 30, 2026Payday & personal loansStruggling to pay your loanNCExplainedYes
Mar 6, 2026Payday & personal loansStruggling to pay your loanPAFixedYes
Jan 30, 2026Payday & personal loansGetting a line of creditCAExplainedYes
Dec 29, 2025Payday & personal loansIncorrect information on your reportAccount status incorrectILExplainedYes
Dec 12, 2025Payday & personal loansGetting the loanTXExplainedYes
Sep 29, 2025Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Sep 19, 2025Payday & personal loansProblem when making paymentsNJExplainedYes
Sep 17, 2025Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Sep 11, 2025Payday & personal loansGetting a line of creditFLExplainedYes
Sep 4, 2025Payday & personal loansIncorrect information on your reportAccount status incorrectTXExplainedYes
Sep 4, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectORExplainedYes
Sep 3, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectAZExplainedYes
Aug 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 26, 2025Payday & personal loansProblem when making paymentsMDExplainedYes
Aug 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jul 24, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 5, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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