Complaint log
Perpay complaint log
The newest complaints about Perpay, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Apr 29, 2026 | Credit cards | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 24, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Apr 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 17, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Apr 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 8, 2026 | Credit cards | Getting a credit cardApplication denied | Explained |
| Apr 8, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 1, 2026 | Credit cards | Fees or interestCharged too much interest | Explained |
| Mar 31, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Mar 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 26, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Mar 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 24, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Mar 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 18, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Mar 11, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Mar 10, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 2, 2026 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 23, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Feb 23, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Feb 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 20, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Feb 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 18, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 16, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Feb 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works