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Bank accounts

Sallie Mae bank accounts complaints

Consumers have filed 118 complaints about Sallie Mae's bank accounts, 11 in the last 12 months. Sallie Mae answered 100% on time and closed 10% with relief. See the whole Sallie Mae record.

Sallie Mae against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13Sallie Mae11new100%10%118

Every bank ranked

Latest Sallie Mae bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Bank accountsManaging an accountProblem with fees or penaltiesGAExplainedYes
Oct 26, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedVAFixedYes
Oct 10, 2026Bank accountsClosing an accountFees charged for closing accountAZIn progressYes
Aug 26, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Jun 16, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jun 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
May 5, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Apr 19, 2026Bank accountsProblem caused by your funds being lowLate or other feesTXExplainedYes
Mar 25, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
Mar 24, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jan 29, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMAExplainedYes
Sep 22, 2025Bank accountsImproper use of your reportReporting company used your report improperlyNCExplainedYes
Jul 15, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedMDExplainedYes
Jul 11, 2025Bank accountsClosing an accountCan't close your accountGAExplainedYes
Jun 9, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedPAExplainedYes
May 6, 2025Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Apr 22, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Mar 29, 2025Bank accountsImproper use of your reportCredit inquiries on your report that you don't recognizeMIExplainedYes
Mar 7, 2025Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Jan 8, 2025Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Dec 16, 2024Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountGAExplainedYes
Nov 23, 2024Bank accountsManaging an accountProblem accessing accountGAExplainedYes
Oct 13, 2024Bank accountsManaging an accountProblem accessing accountGAExplainedYes
Aug 30, 2024Bank accountsManaging an accountBanking errorsMDExplainedYes
Aug 12, 2024Bank accountsManaging an accountProblem with renewalAKExplainedYes
Jun 7, 2024Bank accountsClosing an accountFees charged for closing accountFLExplainedYes
May 15, 2024Bank accountsManaging an accountDeposits and withdrawalsFLMoney backYes
Apr 24, 2024Bank accountsManaging an accountProblem accessing accountVAExplainedYes
Apr 22, 2024Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountILExplainedYes
Jan 25, 2024Bank accountsClosing an accountFunds not received from closed accountSCMoney backYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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