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Complaint log

TomoCredit complaint log

The newest complaints about TomoCredit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 10, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Mar 10, 2026Debt relief & credit repairProblem with customer serviceILExplainedYes
Mar 7, 2026Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Mar 6, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Feb 18, 2026Credit cardsOther features, terms, or problemsPrivacy issuesCAExplainedYes
Feb 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCTExplainedYes
Feb 12, 2026Credit cardsClosing your accountCan't close your accountHIExplainedYes
Feb 9, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Feb 3, 2026Credit cardsClosing your accountCan't close your accountWAExplainedYes
Feb 3, 2026Credit cardsGetting a credit cardApplication deniedMIExplainedYes
Jan 28, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Jan 23, 2026Credit cardsGetting a credit cardDelay in processing applicationMIExplainedYes
Jan 20, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardPAExplainedYes
Jan 14, 2026Payday & personal loansGetting a line of creditNCExplainedYes
Jan 11, 2026Debt relief & credit repairConfusing or misleading advertising or marketingNYExplainedYes
Jan 11, 2026Credit cardsClosing your accountCan't close your accountORExplainedYes
Jan 8, 2026Credit cardsClosing your accountCan't close your accountNYExplainedYes
Jan 8, 2026Debt relief & credit repairDidn't provide services promisedNYExplainedYes
Jan 8, 2026Debt relief & credit repairDidn't provide services promisedCAExplainedYes
Jan 7, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Jan 5, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Jan 3, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Jan 3, 2026Debt relief & credit repairUnauthorized withdrawals or chargesMIExplainedYes
Dec 31, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIExplainedYes
Dec 24, 2025Debt relief & credit repairProblem with customer serviceMIExplainedYes
Dec 23, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Dec 18, 2025Credit cardsOther features, terms, or problemsPrivacy issuesMIExplainedYes
Dec 15, 2025Credit cardsClosing your accountCan't close your accountMAExplainedYes
Dec 13, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Dec 10, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYExplainedYes
Dec 9, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsSCExplainedYes
Dec 8, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMSExplainedYes
Dec 5, 2025Debt relief & credit repairDidn't provide services promisedPAExplainedYes
Dec 4, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardSCExplainedYes
Dec 2, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLExplainedYes
Dec 2, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLExplainedYes
Nov 29, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 28, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYExplainedYes
Nov 26, 2025Credit cardsGetting a credit cardDelay in processing applicationPAExplainedYes
Nov 24, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardALExplainedYes
Nov 19, 2025Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Nov 16, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes
Nov 14, 2025Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNCExplainedYes
Nov 12, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedGAExplainedYes
Nov 11, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYExplainedYes
Nov 11, 2025Credit cardsClosing your accountCan't close your accountCAExplainedYes
Nov 10, 2025Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Nov 7, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Nov 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Nov 7, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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