Complaint log
Total Card complaint log
The newest complaints about Total Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 15, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| May 15, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| May 6, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 5, 2025 | Payday & personal loans | Confusing or misleading advertising or marketing | Explained |
| Apr 23, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Apr 21, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 15, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 24, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 13, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 10, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | Explained |
| Feb 25, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Feb 25, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 11, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 30, 2025 | Credit cards | Fees or interestProblem with fees | Explained |
| Jan 27, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jan 25, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 21, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jan 7, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 3, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 21, 2024 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Dec 18, 2024 | Credit cards | Closing your accountCan't close your account | Explained |
| Dec 13, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 11, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 4, 2024 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 2, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 14, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 6, 2024 | Credit cards | Closing your accountCompany closed your account | Explained |
| Nov 4, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 24, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 16, 2024 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Sep 11, 2024 | Credit cards | Fees or interestProblem with fees | Explained |
| Sep 8, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Aug 30, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 21, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 12, 2024 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 7, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jul 6, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 5, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 11, 2024 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Jun 10, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 30, 2024 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| May 9, 2024 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| May 7, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 1, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 1, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 27, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 18, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 18, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works