Complaint log
USAA complaint log
The newest complaints about USAA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 15, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Sep 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Sep 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 14, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 13, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 12, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 11, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 11, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 11, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 11, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 11, 2026 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Sep 11, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Money back |
| Sep 11, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | Explained |
| Sep 11, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Sep 10, 2026 | Bank accounts | Closing an accountCompany closed your account | Fixed |
| Sep 10, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 10, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Sep 10, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Sep 10, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 10, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 10, 2026 | Credit cards | Fees or interestCharged too much interest | Explained |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 10, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 9, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works