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Payday & personal loans

USAA payday & personal loans complaints

Consumers have filed 281 complaints about USAA's payday & personal loans, 34 in the last 12 months (+6%). USAA answered 100% on time and closed 18% with relief. See the whole USAA record.

USAA against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13USAA34+6%100%18%281

Every lender ranked

Latest USAA payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Dec 9, 2025Payday & personal loansReceived a loan you didn't apply forORFixedYes
Nov 25, 2025Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Nov 19, 2025Payday & personal loansProblem with additional add-on products or servicesWAFixedYes
Nov 19, 2025Payday & personal loansGetting the loanCAExplainedYes
Oct 22, 2025Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Oct 20, 2025Payday & personal loansProblem when making paymentsOHExplainedYes
Oct 17, 2025Payday & personal loansGetting the loanWAExplainedYes
Oct 13, 2025Payday & personal loansGetting a line of creditNCExplainedYes
Oct 11, 2025Payday & personal loansGetting the loanGAExplainedYes
Oct 10, 2025Payday & personal loansConfusing or missing disclosuresWAExplainedYes
Oct 2, 2025Payday & personal loansProblem with additional add-on products or servicesGAFixedYes
Sep 29, 2025Payday & personal loansStruggling to pay your loanGAExplainedYes
Sep 23, 2025Payday & personal loansVehicle was damaged or destroyed the vehicleUTExplainedYes
Jul 14, 2025Payday & personal loansGetting the loanSDExplainedYes
Jul 8, 2025Payday & personal loansGetting the loanMDExplainedYes
May 26, 2025Payday & personal loansProblem with additional add-on products or servicesGAFixedYes
May 15, 2025Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Apr 27, 2025Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayAZExplainedYes
Apr 25, 2025Payday & personal loansVehicle was repossessed or sold the vehicleMAExplainedYes
Apr 22, 2025Payday & personal loansProblem with the payoff process at the end of the loanNMExplainedYes
Mar 28, 2025Payday & personal loansProblem with the payoff process at the end of the loanMSExplainedYes
Mar 19, 2025Payday & personal loansGetting the loanNYExplainedYes
Mar 10, 2025Payday & personal loansStruggling to pay your loanCOExplainedYes
Feb 13, 2025Payday & personal loansProblem with the payoff process at the end of the loanMEExplainedYes
Feb 11, 2025Payday & personal loansGetting the loanNCExplainedYes
Feb 8, 2025Payday & personal loansProblem with fraud alerts or security freezesCAExplainedYes
Feb 7, 2025Payday & personal loansProblem with cash advanceTXMoney backYes
Feb 5, 2025Payday & personal loansGetting the loanILExplainedYes
Jan 4, 2025Payday & personal loansProblem when making paymentsNCExplainedYes
Jan 3, 2025Payday & personal loansGetting the loanCTExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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