Rankings

Crypto exchanges & apps ranked

Who draws the most complaints, whose complaints are rising fastest, and who is best and worst at putting things right - from the last 12 months of the record. Companies need 100+ complaints to be ranked on their answers.

Most complaints (last 12 months)

#	Company	12 months	Change	On time	Relief	Grade
1	CoinbaseCrypto	1,019	-30%	98.5%	40%	A
2	Winklevoss ExchangeCrypto	416	+4%	99.3%	1%	C
3	KrakenCrypto	311	+80%	96.1%	0%	F
4	Foris DAXCrypto	235	-2%	94.5%	1%	F
5	BAM Management USCrypto	69	+82%	81.2%	0%	F
6	Blockchain.comCrypto	66	-52%	93.9%	0%	F
7	Okx IncCrypto	40	new	100%	0%	C
8	EToro USACrypto	27	+125%	92.6%	0%	F
9	CoinmeCrypto	24	+41%	100%	0%	-
10	Bitstamp USACrypto	24	-17%	0%	0%	-
11	AbraCrypto	19	-55%	0%	0%	-
12	HoldCoCrypto	12	new	58.3%	25%	-
13	River FinancialCrypto	11	new	100%	0%	-
14	Athena BitcoinCrypto	10	new	40%	0%	-
15	Zap SolutionsCrypto	10	-41%	100%	0%	-
16	DApps PlatformCrypto	7	-70%	71.4%	0%	-
17	BiyingCrypto	7	new	100%	29%	-
18	CoinflipCrypto	6	new	66.7%	33%	-
19	CoinZoomCrypto	6	new	0%	10%	-
20	AlpacaDBCrypto	6	new	33.3%	0%	-

Complaints rising fastest

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	KrakenCrypto	+80%	311	+80%	96.1%	0%	F
2	Winklevoss ExchangeCrypto	+4%	416	+4%	99.3%	1%	C
3	Foris DAXCrypto	-2%	235	-2%	94.5%	1%	F
4	CoinbaseCrypto	-30%	1,019	-30%	98.5%	40%	A

Lowest Response Scores

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	KrakenCrypto	30/100	311	+80%	96.1%	0%	F
2	Foris DAXCrypto	33/100	235	-2%	94.5%	1%	F
3	Winklevoss ExchangeCrypto	54/100	416	+4%	99.3%	1%	C
4	CoinbaseCrypto	93/100	1,019	-30%	98.5%	40%	A

Highest Response Scores

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	CoinbaseCrypto	93/100	1,019	-30%	98.5%	40%	A
2	Winklevoss ExchangeCrypto	54/100	416	+4%	99.3%	1%	C
3	Foris DAXCrypto	33/100	235	-2%	94.5%	1%	F
4	KrakenCrypto	30/100	311	+80%	96.1%	0%	F

Least likely to give relief

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	CoinbaseCrypto	40%	1,019	-30%	98.5%	40%	A

Slowest to answer

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	CoinbaseCrypto	98.5%	1,019	-30%	98.5%	40%	A

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works