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Personal & payday lenders ranked

Who draws the most complaints, whose complaints are rising fastest, and who is best and worst at putting things right - from the last 12 months of the record. Companies need 100+ complaints to be ranked on their answers.

Most complaints (last 12 months)

#Company12 monthsChangeOn timeReliefGrade
1KlarnaPayday & personal loans2,065+224%93.6%8%D
2Paramount GRPayday & personal loans1,373+197%99.9%0%D
3CCF IntermediatePayday & personal loans706-19%99.9%6%A
4Cherry TechnologiesPayday & personal loans452+142%97.8%2%D
5Dave OperatingPayday & personal loans416+72%96.4%0%F
6Solar MosaicPayday & personal loans387+51%54%0%F
7Aqua FinancePayday & personal loans335+33%100%1%C
8Solar ServicingPayday & personal loans288new100%0%C
9Zip Co USPayday & personal loans287+205%95.8%0%F
10Rosebud Economic DevelopmentPayday & personal loans281+67%68.3%0%F
11Uprova CreditPayday & personal loans266+115%100%0%D
12WLCCPayday & personal loans260+88%96.5%0%F
13Greensky OperationsPayday & personal loans248+13%100%13%A
14Harpeth Financial ServicesPayday & personal loans232+47%100%0%C
15Healthcare Finance DirectPayday & personal loans171+29%97.1%5%C
16Skopos FinancialPayday & personal loans170+13%90%0%F
17Snap USPayday & personal loans167new25.1%0%F
18Wolf River DevelopmentPayday & personal loans164+55%100%0%C
19SpotloanPayday & personal loans152+25%100%0%C
20PatientFiPayday & personal loans143+180%100%6%B

Complaints rising fastest

#CompanyMeasure12 monthsChangeOn timeReliefGrade
1KlarnaPayday & personal loans+224%2,065+224%93.6%8%D
2Zip Co USPayday & personal loans+205%287+205%95.8%0%F
3Paramount GRPayday & personal loans+197%1,373+197%99.9%0%D
4PatientFiPayday & personal loans+180%143+180%100%6%B
5Hanwha QCells USAPayday & personal loans+177%108+177%100%0%D
6Crow Creek Sioux TribePayday & personal loans+163%108+163%44.4%0%F
7Cherry TechnologiesPayday & personal loans+142%452+142%97.8%2%D
8Flexible FinancePayday & personal loans+138%131+138%100%0%D
9Uprova CreditPayday & personal loans+115%266+115%100%0%D
10WLCCPayday & personal loans+88%260+88%96.5%0%F
11Dave OperatingPayday & personal loans+72%416+72%96.4%0%F
12CreditNinja LendingPayday & personal loans+69%135+69%100%4%C
13Sunlight FinancialPayday & personal loans+68%116+68%61.2%0%F
14Rosebud Economic DevelopmentPayday & personal loans+67%281+67%68.3%0%F
15Wolf River DevelopmentPayday & personal loans+55%164+55%100%0%C
16Solar MosaicPayday & personal loans+51%387+51%54%0%F
17Harpeth Financial ServicesPayday & personal loans+47%232+47%100%0%C
18Aqua FinancePayday & personal loans+33%335+33%100%1%C
19Healthcare Finance DirectPayday & personal loans+29%171+29%97.1%5%C
20SpotloanPayday & personal loans+25%152+25%100%0%C

Lowest Response Scores

#CompanyMeasure12 monthsChangeOn timeReliefGrade
1Crow Creek Sioux TribePayday & personal loans0/100108+163%44.4%0%F
2Rosebud Economic DevelopmentPayday & personal loans3/100281+67%68.3%0%F
3Sunlight FinancialPayday & personal loans3/100116+68%61.2%0%F
4Solar MosaicPayday & personal loans5/100387+51%54%0%F
5Skopos FinancialPayday & personal loans9/100170+13%90%0%F
6Snap USPayday & personal loans10/100167new25.1%0%F
7AlcarPayday & personal loans10/100116+582%92.2%0%F
8Advance America, Cash Advance CentersPayday & personal loans11/100136+15%54.4%1%F
9Zip Co USPayday & personal loans26/100287+205%95.8%0%F
10WLCCPayday & personal loans30/100260+88%96.5%0%F
11Dave OperatingPayday & personal loans33/100416+72%96.4%0%F
12Paramount GRPayday & personal loans44/1001,373+197%99.9%0%D
13Cherry TechnologiesPayday & personal loans44/100452+142%97.8%2%D
14KlarnaPayday & personal loans45/1002,065+224%93.6%8%D
15Uprova CreditPayday & personal loans45/100266+115%100%0%D
16Flexible FinancePayday & personal loans45/100131+138%100%0%D
17Hanwha QCells USAPayday & personal loans45/100108+177%100%0%D
18Harpeth Financial ServicesPayday & personal loans50/100232+47%100%0%C
19Wolf River DevelopmentPayday & personal loans50/100164+55%100%0%C
20SpotloanPayday & personal loans53/100152+25%100%0%C

Highest Response Scores

#CompanyMeasure12 monthsChangeOn timeReliefGrade
1Greensky OperationsPayday & personal loans94/100248+13%100%13%A
2CCF IntermediatePayday & personal loans81/100706-19%99.9%6%A
3PatientFiPayday & personal loans67/100143+180%100%6%B
4CreditNinja LendingPayday & personal loans61/100135+69%100%4%C
5Healthcare Finance DirectPayday & personal loans58/100171+29%97.1%5%C
6Aqua FinancePayday & personal loans56/100335+33%100%1%C
7Solar ServicingPayday & personal loans55/100288new100%0%C
8GVA HoldingsPayday & personal loans54/100102+7%100%0%C
9SpotloanPayday & personal loans53/100152+25%100%0%C
10Harpeth Financial ServicesPayday & personal loans50/100232+47%100%0%C
11Wolf River DevelopmentPayday & personal loans50/100164+55%100%0%C
12KlarnaPayday & personal loans45/1002,065+224%93.6%8%D
13Uprova CreditPayday & personal loans45/100266+115%100%0%D
14Flexible FinancePayday & personal loans45/100131+138%100%0%D
15Hanwha QCells USAPayday & personal loans45/100108+177%100%0%D
16Paramount GRPayday & personal loans44/1001,373+197%99.9%0%D
17Cherry TechnologiesPayday & personal loans44/100452+142%97.8%2%D
18Dave OperatingPayday & personal loans33/100416+72%96.4%0%F
19WLCCPayday & personal loans30/100260+88%96.5%0%F
20Zip Co USPayday & personal loans26/100287+205%95.8%0%F

Least likely to give relief

#CompanyMeasure12 monthsChangeOn timeReliefGrade
1Paramount GRPayday & personal loans0%1,373+197%99.9%0%D
2CCF IntermediatePayday & personal loans6%706-19%99.9%6%A
3KlarnaPayday & personal loans8%2,065+224%93.6%8%D

Slowest to answer

#CompanyMeasure12 monthsChangeOn timeReliefGrade
1KlarnaPayday & personal loans93.6%2,065+224%93.6%8%D
2Paramount GRPayday & personal loans99.9%1,373+197%99.9%0%D
3CCF IntermediatePayday & personal loans99.9%706-19%99.9%6%A

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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