Rankings

Debt collectors ranked

Who draws the most complaints, whose complaints are rising fastest, and who is best and worst at putting things right - from the last 12 months of the record. Companies need 100+ complaints to be ranked on their answers.

Most complaints (last 12 months)

#	Company	12 months	Change	On time	Relief	Grade
1	CL HoldingsDebt collection	30,179	+111%	99.9%	50%	A
2	Resurgent Capital ServicesDebt collection	23,723	+5%	99.9%	25%	B
3	Encore Capital (Midland Credit)Debt collection	23,474	+46%	100%	12%	C
4	Portfolio Recovery AssociatesDebt collection	21,733	+47%	99.8%	62%	A
5	CCS Financial ServicesDebt collection	10,265	+39%	99.9%	3%	C
6	Kriya CapitalDebt collection	8,832	+85%	100%	100%	A
7	I.C. SystemDebt collection	8,160	+66%	100%	0%	D
8	National Credit SystemsDebt collection	7,463	+41%	99.9%	0%	C
9	Caine & WeinerDebt collection	6,612	+93%	99.8%	40%	B
10	Spring Oaks CapitalDebt collection	5,662	+64%	100%	58%	A
11	Servicer under contract with Federal Student AidDebt collection	4,967	+69%	0%	-	F
12	Transworld SystemsDebt collection	4,837	-4%	99.9%	0%	C
13	National Credit AdjustersDebt collection	3,584	+59%	100%	0%	D
14	Radius Global SolutionsDebt collection	3,169	+41%	100%	98%	A
15	Aldous & AssociatesDebt collection	3,165	+103%	99.5%	0%	D
16	TrueAccordDebt collection	3,033	+67%	99.8%	0%	D
17	Harris & HarrisDebt collection	2,862	+71%	99.9%	28%	B
18	T.S. HoldingsDebt collection	2,748	+40%	99.9%	50%	A
19	Columbia Debt Recovery (Genesis)Debt collection	2,728	-4%	99.9%	12%	B
20	Sunrise Credit ServicesDebt collection	2,629	+46%	99.9%	0%	C

Complaints rising fastest

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	InDebtedDebt collection	+331%	496	+331%	99.8%	0%	D
2	Smith, Rouchon & AssociatesDebt collection	+329%	146	+329%	100%	0%	D
3	Waypoint Resource GroupDebt collection	+322%	1,144	+322%	72.5%	0%	F
4	DebtDebt collection	+183%	136	+183%	97.1%	0%	F
5	Valor Intelligent ProcessingDebt collection	+181%	188	+181%	99.5%	0%	D
6	Ability Recovery ServicesDebt collection	+173%	1,695	+173%	96.7%	0%	F
7	Second AllianceDebt collection	+151%	118	+151%	91.5%	0%	F
8	Synergetic CommunicationDebt collection	+145%	624	+145%	99%	0%	D
9	Possible FinanceDebt collection	+140%	1,578	+140%	97.4%	1%	F
10	Sentry Recovery and CollectionsDebt collection	+133%	228	+133%	93.4%	0%	F
11	Credit ControlDebt collection	+127%	2,336	+127%	100%	2%	D
12	Leafy FinancialDebt collection	+124%	394	+124%	98.7%	0%	D
13	Starmark FinancialDebt collection	+116%	222	+116%	100%	0%	D
14	BTH ManagementDebt collection	+113%	1,379	+113%	99.6%	0%	D
15	CL HoldingsDebt collection	+111%	30,179	+111%	99.9%	50%	A
16	*Summit AR**Debt collection	+106%	338	+106%	97.9%	0%	D
17	Aldous & AssociatesDebt collection	+103%	3,165	+103%	99.5%	0%	D
18	Synerprise Consulting ServicesDebt collection	+103%	308	+103%	99%	0%	D
19	A & O Recovery SolutionsDebt collection	+102%	105	+102%	0%	-	F
20	MarauderDebt collection	+101%	149	+101%	0%	10%	F

Lowest Response Scores

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	Waypoint Resource GroupDebt collection	0/100	1,144	+322%	72.5%	0%	F
2	Professional Recovery ManagementDebt collection	0/100	376	+98%	39.6%	0%	F
3	CCM FinanceDebt collection	0/100	250	+95%	36.8%	0%	F
4	MarauderDebt collection	0/100	149	+101%	0%	10%	F
5	Essential LendingDebt collection	0/100	119	+95%	32.8%	0%	F
6	A & O Recovery SolutionsDebt collection	0/100	105	+102%	0%	-	F
7	Servicer under contract with Federal Student AidDebt collection	3/100	4,967	+69%	0%	-	F
8	Westcreek FinancialDebt collection	3/100	558	+69%	19.2%	0%	F
9	Williams, Rush & AssociatesDebt collection	4/100	291	+62%	2.4%	0%	F
10	SG and AssociatesDebt collection	5/100	190	+50%	20%	0%	F
11	Atlantic Recovery SolutionsDebt collection	5/100	136	+46%	2.9%	0%	F
12	Credit Bureau AssociatesDebt collection	6/100	196	+38%	0%	0%	F
13	AR ResourcesDebt collection	6/100	155	+44%	87.1%	0%	F
14	Kingston Data & Credit InternationalDebt collection	6/100	138	+35%	71.7%	0%	F
15	Ray KleinDebt collection	6/100	107	+45%	86%	0%	F
16	Rent Recovery SolutionsDebt collection	7/100	1,006	+33%	0%	0%	F
17	Trident Asset ManagementDebt collection	7/100	177	+30%	85.3%	0%	F
18	The Phoenix Recovery GroupDebt collection	7/100	168	+30%	15.5%	0%	F
19	MobiloansDebt collection	7/100	149	+30%	0%	-	F
20	Second AllianceDebt collection	7/100	118	+151%	91.5%	0%	F

Highest Response Scores

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	Southwest Credit SystemsDebt collection	100/100	1,341	-26%	100%	100%	A
2	W&A IntermediateDebt collection	100/100	485	-70%	100%	97%	A
3	Alliance OneDebt collection	96/100	102	-29%	99%	100%	A
4	MRS BPODebt collection	95/100	641	+4%	100%	65%	A
5	Radius Global SolutionsDebt collection	91/100	3,169	+41%	100%	98%	A
6	T.S. HoldingsDebt collection	91/100	2,748	+40%	99.9%	50%	A
7	The CBE GroupDebt collection	91/100	1,328	+43%	100%	89%	A
8	Portfolio Recovery AssociatesDebt collection	89/100	21,733	+47%	99.8%	62%	A
9	Spring Oaks CapitalDebt collection	89/100	5,662	+64%	100%	58%	A
10	Sequium Asset SolutionsDebt collection	89/100	1,647	+61%	99.9%	100%	A
11	Revco ManagementDebt collection	89/100	265	+33%	99.2%	98%	A
12	Kriya CapitalDebt collection	86/100	8,832	+85%	100%	100%	A
13	CL HoldingsDebt collection	85/100	30,179	+111%	99.9%	50%	A
14	American First FinanceDebt collection	83/100	204	-6%	100%	32%	A
15	LendingPointDebt collection	81/100	136	-4%	97.8%	42%	A
16	Thaxton InvestmentDebt collection	80/100	408	+29%	100%	34%	A
17	Caine & WeinerDebt collection	79/100	6,612	+93%	99.8%	40%	B
18	ConServeDebt collection	79/100	508	+33%	100%	33%	B
19	Capio PartnersDebt collection	76/100	1,037	+57%	97.2%	100%	B
20	Resurgent Capital ServicesDebt collection	75/100	23,723	+5%	99.9%	25%	B

Least likely to give relief

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	I.C. SystemDebt collection	0%	8,160	+66%	100%	0%	D
2	National Credit SystemsDebt collection	0%	7,463	+41%	99.9%	0%	C
3	Transworld SystemsDebt collection	0%	4,837	-4%	99.9%	0%	C
4	National Credit AdjustersDebt collection	0%	3,584	+59%	100%	0%	D
5	Aldous & AssociatesDebt collection	0%	3,165	+103%	99.5%	0%	D
6	TrueAccordDebt collection	0%	3,033	+67%	99.8%	0%	D
7	Sunrise Credit ServicesDebt collection	0%	2,629	+46%	99.9%	0%	C
8	NCB Management ServicesDebt collection	0%	2,044	+8%	100%	0%	C
9	ProCollectDebt collection	0%	1,820	+35%	92.2%	0%	F
10	V and H PortfolioDebt collection	0%	1,642	+66%	100%	0%	D
11	Security Credit ServicesDebt collection	0%	1,629	+53%	100%	0%	C
12	Central Portfolio ControlDebt collection	0%	1,531	+45%	100%	0%	C
13	BTH ManagementDebt collection	0%	1,379	+113%	99.6%	0%	D
14	Collection ManagementDebt collection	0%	1,357	+30%	99.9%	0%	C
15	Enova (CashNetUSA, NetCredit)Debt collection	0%	1,345	+19%	100%	0%	C
16	Eastern Account Systems of ConnecticutDebt collection	0%	1,193	+14%	100%	0%	C
17	Credit Corp SolutionsDebt collection	0%	1,156	+15%	100%	0%	C
18	Waypoint Resource GroupDebt collection	0%	1,144	+322%	72.5%	0%	F
19	Lockhart, Morris & MontgomeryDebt collection	0%	1,075	+36%	99.8%	0%	C
20	Aargon AgencyDebt collection	0%	1,062	+83%	99%	0%	D

Slowest to answer

#	Company	Measure	12 months	Change	On time	Relief	Grade
1	Servicer under contract with Federal Student AidDebt collection	0%	4,967	+69%	0%	-	F
2	Rent Recovery SolutionsDebt collection	0%	1,006	+33%	0%	0%	F
3	Westcreek FinancialDebt collection	19.2%	558	+69%	19.2%	0%	F
4	Waypoint Resource GroupDebt collection	72.5%	1,144	+322%	72.5%	0%	F
5	Lendmark FinancialDebt collection	84.6%	629	+20%	84.6%	0%	F
6	ProCollectDebt collection	92.2%	1,820	+35%	92.2%	0%	F
7	Source Receivables ManagementDebt collection	96.2%	1,217	-8%	96.2%	0%	D
8	Ability Recovery ServicesDebt collection	96.7%	1,695	+173%	96.7%	0%	F
9	Capio PartnersDebt collection	97.2%	1,037	+57%	97.2%	100%	B
10	Possible FinanceDebt collection	97.4%	1,578	+140%	97.4%	1%	F
11	Aargon AgencyDebt collection	99%	1,062	+83%	99%	0%	D
12	Synergetic CommunicationDebt collection	99%	624	+145%	99%	0%	D
13	Contract CallersDebt collection	99.1%	678	+57%	99.1%	0%	D
14	Fair Collections & OutsourcingDebt collection	99.3%	1,865	+20%	99.3%	0%	C
15	LJ Ross AssociatesDebt collection	99.4%	932	+36%	99.4%	0%	D
16	Bull City Financial SolutionsDebt collection	99.4%	810	+15%	99.4%	0%	C
17	Aldous & AssociatesDebt collection	99.5%	3,165	+103%	99.5%	0%	D
18	BTH ManagementDebt collection	99.6%	1,379	+113%	99.6%	0%	D
19	RentDebt Automated CollectionsDebt collection	99.6%	940	+42%	99.6%	0%	D
20	AcimaDebt collection	99.6%	820	-19%	99.6%	11%	B

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works