Monthly report
Consumer complaints in July 2026: 670K, Capital One leads
From July 1, 2026 to July 31, 2026, consumers filed 670,113 complaints against 1,864 companies - +8% on the month before. Companies answered 99.6% of them on time and closed 35% with relief so far.
The companies that drew the most
| # | Company | This month | The month before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 220,203 | 205,850 | +7% |
| 2 | Equifax | 189,500 | 172,271 | +10% |
| 3 | Experian | 189,388 | 172,504 | +10% |
| 4 | Capital One | 3,190 | 3,044 | +5% |
| 5 | LexisNexis | 3,046 | 2,640 | +15% |
| 6 | CL Holdings | 2,616 | 2,608 | 0% |
| 7 | JPMorgan Chase | 2,128 | 2,210 | -4% |
| 8 | Bank of America | 2,038 | 2,074 | -2% |
| 9 | Citibank | 2,036 | 2,048 | -1% |
| 10 | Encore Capital (Midland Credit) | 2,026 | 2,027 | 0% |
| 11 | Resurgent Capital Services | 1,960 | 1,803 | +9% |
| 12 | Portfolio Recovery Associates | 1,954 | 1,857 | +5% |
| 13 | Wells Fargo | 1,765 | 1,896 | -7% |
| 14 | Block (Cash App) | 1,579 | 1,366 | +16% |
| 15 | Synchrony | 1,290 | 1,352 | -5% |
Surging
The companies whose complaints jumped most against the month before.
- CFifth Third Bank252 (was 189)
- DCredit Control186 (was 143)
- CSoFi324 (was 258)
- CWestlake Financial408 (was 327)
- CCoreLogic158 (was 126)
- CID Analytics244 (was 198)
- AHuntington Bank229 (was 189)
- CFIS (Fidelity National Information Services)699 (was 593)
- AKriya Capital900 (was 768)
- CBlock (Cash App)1,579 (was 1,366)
What it was about
By category
| Category | This month | Change |
|---|---|---|
| Credit reporting | 615,345 | +9% |
| Debt collection | 25,099 | -9% |
| Credit cards | 8,127 | +9% |
| Bank accounts | 8,023 | +5% |
| Mortgages | 3,146 | +5% |
| Money transfers & apps | 3,099 | +16% |
| Auto loans & leases | 2,203 | +10% |
| Payday & personal loans | 1,845 | +16% |
| Student loans | 1,836 | +7% |
| Prepaid & gift cards | 574 | +8% |
| Crypto | 418 | +9% |
| Debt relief & credit repair | 398 | +6% |
Where from
Texas (111,158), Florida (95,399), California (60,373), Georgia (47,490), New York (33,545), Illinois (27,168), North Carolina (23,887), Alabama (23,047), Pennsylvania (21,364), Mississippi (20,636).
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