Monthly report
Consumer complaints in June 2026: 621K, Capital One leads
From June 1, 2026 to June 30, 2026, consumers filed 620,896 complaints against 1,841 companies - 0% on the month before. Companies answered 99.5% of them on time and closed 35% with relief so far.
The companies that drew the most
| # | Company | This month | The month before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 205,850 | 207,050 | -1% |
| 2 | Experian | 172,504 | 167,847 | +3% |
| 3 | Equifax | 172,271 | 171,643 | 0% |
| 4 | Capital One | 3,044 | 3,176 | -4% |
| 5 | LexisNexis | 2,640 | 3,907 | -32% |
| 6 | CL Holdings | 2,608 | 2,570 | +1% |
| 7 | JPMorgan Chase | 2,210 | 2,228 | -1% |
| 8 | Bank of America | 2,074 | 2,178 | -5% |
| 9 | Citibank | 2,048 | 2,102 | -3% |
| 10 | Encore Capital (Midland Credit) | 2,027 | 2,114 | -4% |
| 11 | Wells Fargo | 1,896 | 2,025 | -6% |
| 12 | Portfolio Recovery Associates | 1,857 | 1,997 | -7% |
| 13 | Resurgent Capital Services | 1,803 | 2,127 | -15% |
| 14 | Block (Cash App) | 1,366 | 1,184 | +15% |
| 15 | Synchrony | 1,352 | 1,459 | -7% |
Surging
The companies whose complaints jumped most against the month before.
- FWaypoint Resource Group203 (was 152)
- CSunrise Credit Services262 (was 216)
- FShellpoint Mortgage Servicing399 (was 332)
- DMOHELA815 (was 702)
- CBlock (Cash App)1,366 (was 1,184)
- AHuntington Bank189 (was 161)
- CPNC Bank336 (was 301)
- CNCB Management Services197 (was 175)
- CUpgrade172 (was 153)
- CTruist517 (was 471)
What it was about
By category
| Category | This month | Change |
|---|---|---|
| Credit reporting | 565,849 | 0% |
| Debt collection | 27,645 | -1% |
| Bank accounts | 7,672 | +7% |
| Credit cards | 7,466 | -6% |
| Mortgages | 2,984 | +7% |
| Money transfers & apps | 2,661 | -4% |
| Auto loans & leases | 2,011 | +1% |
| Student loans | 1,723 | +7% |
| Payday & personal loans | 1,596 | +4% |
| Prepaid & gift cards | 531 | +6% |
| Crypto | 382 | -14% |
| Debt relief & credit repair | 376 | -3% |
Where from
Texas (103,402), Florida (89,599), California (56,565), Georgia (44,606), New York (30,872), Illinois (25,934), North Carolina (21,840), Pennsylvania (19,725), Alabama (18,754), Mississippi (17,932).
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