Complaint log
Capital One complaint log
The newest complaints about Capital One, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 1, 2026 | Credit cards | Closing your accountCompany closed your account | In progress |
| Nov 1, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | In progress |
| Nov 1, 2026 | Credit cards | Fees or interestProblem with fees | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 1, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 1, 2026 | Credit cards | Fees or interestCharged too much interest | In progress |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 1, 2026 | Credit cards | Other features, terms, or problemsOther problem | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | In progress |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 1, 2026 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Nov 1, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Nov 1, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 1, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 1, 2026 | Credit cards | Closing your accountCompany closed your account | In progress |
| Nov 1, 2026 | Bank accounts | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 31, 2026 | Credit cards | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 31, 2026 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 31, 2026 | Credit cards | Closing your accountCan't close your account | Explained |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 31, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 31, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Fixed |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works