Complaint log
Capital One complaint log
The newest complaints about Capital One, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Nov 2, 2026 | Credit cards | Getting a credit cardProblem getting a working replacement card | Explained |
| Nov 2, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Nov 2, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 2, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 2, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 2, 2026 | Crypto | Fraud or scam | Explained |
| Nov 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 2, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Nov 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Nov 2, 2026 | Bank accounts | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 2, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | In progress |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | In progress |
| Nov 2, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 2, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | In progress |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 2, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Money back |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | In progress |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Nov 2, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | In progress |
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 1, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | In progress |
| Nov 1, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Nov 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 1, 2026 | Credit cards | Other features, terms, or problemsOther problem | In progress |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works