Student loans
CommonBond student loans complaints
Consumers have filed 31 complaints about CommonBond's student loans. See the whole CommonBond record.
CommonBond against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | CommonBond | 0 | - | - |
Latest CommonBond student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 17, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Nov 7, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 21, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jul 6, 2022 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| May 31, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 4, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 11, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 22, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 22, 2021 | Student loans | Getting a loanConfusing or misleading advertising | Money back |
| Jan 14, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 18, 2020 | Student loans | Getting a loanDenied loan | Explained |
| Jun 10, 2020 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Jun 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 20, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 23, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 10, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| Dec 8, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Sep 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| May 13, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Nov 4, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 30, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 11, 2018 | Student loans | Getting a loanProblem with signing the paperwork | Explained |
| Jul 12, 2018 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Feb 21, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 21, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 22, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 16, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| May 26, 2016 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Mar 8, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Dec 7, 2015 | Student loans | Getting a loanCan't qualify for a loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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