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Complaint log

First Data complaint log

The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 9, 2017Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountINExplainedYes
Jun 9, 2017Money transfers & appsConfusing or missing disclosuresMAExplainedYes
Jun 8, 2017Debt collectionAttempts to collect debt not owedDebt was result of identity theftTNFixedYes
Jun 6, 2017Bank accountsManaging an accountCashing a checkILFixedYes
Jun 6, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMDExplainedYes
Jun 6, 2017Money transfers & appsWrong amount charged or receivedCAExplainedYes
Jun 5, 2017Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jun 3, 2017Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCOExplainedYes
Jun 1, 2017Credit reportingIncorrect information on your reportInformation is incorrectILExplainedYes
May 30, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 30, 2017Bank accountsManaging an accountCashing a checkFLFixedYes
May 28, 2017Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
May 24, 2017Credit cardsClosing your accountCan't close your accountMIExplainedYes
May 19, 2017Credit cardsFees or interestProblem with feesMAExplainedYes
May 17, 2017Money transfers & appsOther service problemCAExplainedYes
May 16, 2017Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
May 12, 2017Prepaid & gift cardsUnexpected or other feesCAExplainedYes
May 12, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
May 11, 2017Credit cardsOther features, terms, or problemsProblem with customer serviceORExplainedYes
May 4, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 4, 2017Prepaid & gift cardsUnexpected or other feesMAMoney backYes
May 3, 2017Money transfers & appsOther transaction problemTXExplainedYes
May 2, 2017Debt collectionAttempts to collect debt not owedDebt was paidINExplainedYes
Apr 26, 2017Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNEExplainedYes
Apr 25, 2017Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Apr 19, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtTXExplainedYes
Apr 15, 2017Payday & personal loansTaking out the loan or leaseWAExplainedYes
Apr 12, 2017Payday & personal loansManaging the loan or leaseNMExplainedYes
Apr 11, 2017Bank accountsMaking/receiving payments, sending moneyILExplainedYes
Apr 4, 2017Bank accountsDeposits and withdrawalsMEExplainedYes
Apr 3, 2017Other financial servicesFraud or scamINExplainedYes
Mar 28, 2017Debt collectionCommunication tacticsFrequent or repeated callsTXFixedYes
Mar 28, 2017Bank accountsDeposits and withdrawalsNYExplainedYes
Mar 28, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedYes
Mar 27, 2017Bank accountsDeposits and withdrawalsTXExplainedYes
Mar 23, 2017Credit reportingIncorrect information on credit reportInformation is not mineSCExplainedYes
Mar 22, 2017Debt collectionCont'd attempts collect debt not owedDebt resulted from identity theftCAExplainedYes
Mar 21, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtFLExplainedYes
Mar 19, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineNCExplainedYes
Mar 19, 2017Debt collectionCont'd attempts collect debt not owedDebt was paidNYExplainedYes
Mar 19, 2017Bank accountsAccount opening, closing, or managementFLExplainedYes
Mar 18, 2017Bank accountsDeposits and withdrawalsCAExplainedYes
Mar 15, 2017Debt collectionCont'd attempts collect debt not owedDebt was paidMSExplainedYes
Mar 13, 2017Other financial servicesCustomer service/Customer relationsPAExplainedYes
Mar 10, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedYes
Mar 6, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
Mar 6, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineCAFixedYes
Mar 3, 2017Other financial servicesCustomer service/Customer relationsOHExplainedYes
Mar 1, 2017Money transfers & appsOther service issuesLAExplainedYes
Feb 28, 2017Credit cardsOtherWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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