Complaint log
HSBC complaint log
The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 20, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 16, 2025 | Credit cards | Other features, terms, or problemsCredit card company forcing arbitration | Explained |
| Sep 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 16, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 16, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 15, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 12, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Money back |
| Sep 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 10, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 2, 2025 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Aug 29, 2025 | Credit cards | Getting a credit cardProblem getting a working replacement card | Explained |
| Aug 29, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Aug 28, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 28, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Aug 27, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 27, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Aug 25, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 21, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 20, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 20, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 19, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 19, 2025 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Aug 18, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 18, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 18, 2025 | Credit cards | Closing your accountCompany closed your account | Money back |
| Aug 17, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| Aug 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 13, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 12, 2025 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Aug 11, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 10, 2025 | Credit cards | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Aug 10, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 10, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Aug 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 9, 2025 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Aug 8, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 8, 2025 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 8, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 7, 2025 | Money transfers & apps | Wrong amount charged or received | Explained |
| Aug 7, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 7, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Aug 7, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Aug 5, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Aug 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 2, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works