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Complaint log

HSBC complaint log

The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 19, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Nov 17, 2025Money transfers & appsMoney was not available when promisedCOExplainedYes
Nov 17, 2025Credit cardsOther features, terms, or problemsCredit card company forcing arbitrationMIExplainedYes
Nov 17, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitGAExplainedYes
Nov 15, 2025Bank accountsOpening an accountUnable to open an accountMDExplainedYes
Nov 15, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Nov 13, 2025Credit cardsIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 13, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Nov 12, 2025Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Nov 12, 2025Bank accountsOpening an accountUnable to open an accountVAExplainedYes
Nov 11, 2025Bank accountsManaging an accountBanking errorsNYExplainedYes
Nov 8, 2025Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Nov 7, 2025Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Nov 7, 2025Money transfers & appsMoney was not available when promisedILExplainedYes
Nov 6, 2025Bank accountsClosing an accountCompany closed your account-Money backYes
Nov 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Nov 5, 2025Money transfers & appsMoney was not available when promised-ExplainedYes
Nov 3, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement-ExplainedYes
Nov 1, 2025Money transfers & appsIncorrect exchange rateNYExplainedYes
Oct 30, 2025Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Oct 30, 2025Credit cardsFees or interestProblem with feesWAMoney backYes
Oct 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedYes
Oct 28, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Oct 27, 2025Money transfers & appsOther transaction problemCAExplainedYes
Oct 25, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Oct 25, 2025Bank accountsClosing an accountCompany closed your account-ExplainedYes
Oct 25, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Oct 23, 2025Credit cardsFees or interestProblem with feesCAExplainedYes
Oct 17, 2025Credit cardsFees or interestProblem with feesNJExplainedYes
Oct 17, 2025Bank accountsClosing an accountCompany closed your account-ExplainedYes
Oct 16, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Oct 15, 2025Bank accountsManaging an accountProblem accessing accountILExplainedYes
Oct 15, 2025Bank accountsManaging an accountProblem accessing accountNYExplainedYes
Oct 12, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Oct 11, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Oct 10, 2025Credit cardsOther features, terms, or problemsProblem with rewards from credit cardMTExplainedYes
Oct 8, 2025Bank accountsClosing an accountCompany closed your accountMIExplainedYes
Oct 7, 2025Money transfers & appsMoney was not available when promised-ExplainedYes
Oct 6, 2025Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Oct 4, 2025Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 1, 2025Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAExplainedYes
Sep 30, 2025Bank accountsOpening an accountDidn't receive terms that were advertised-ExplainedYes
Sep 29, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
Sep 26, 2025Bank accountsClosing an accountFunds not received from closed accountORExplainedYes
Sep 26, 2025Bank accountsOpening an accountUnable to open an accountNVExplainedYes
Sep 25, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountCAExplainedYes
Sep 25, 2025Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Sep 24, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNYExplainedYes
Sep 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Sep 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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